Client Servicing Manager

Decode Design Studio; New Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Decode Design Studio in Delhi seeks a Client Servicing and Account Manager to lead client relationships, articulate marketing briefs to creative teams, and pitch innovative ideas.

With MBA and 6–9 years agency experience, you will plan branding strategies, manage budgets, create polished PPTs, and ensure timely delivery while maintaining strong client partnerships.

Qualifications

• Experience in writing briefs and creating marketing/strategy plans and budgets.
• At least 2-4 years professional experience in client servicing / key account management / marketing / in an agency, ideally in a reputed agency.
• Ability to provide tracking and reporting across clients and their individual projects.
• Research clients products, services, plans, competitors and target markets.
• A good eye for details.
• Must have relevant client servicing experience in an agency (digital, advertising, marketing servicing)

Responsibilities

• Excellent presentation, oral and written communication skills.
• Understanding and communicating clients marketing/creative brief to the creative team.
• Pitching innovative ideas to clients.
• Plan and implement the best branding strategy for the client.
• Highly needs to make PPTs
• Staying informed on activities on accounts and final sign-off on important docs before client
• Follow up with internal teams for design delivery per timelines
• Provide input and data for advertising strategies and ensure client approval
• Main role is to create and maintain relationship between the agency and its clients.
• Ability to multi-task and work under pressure
• Align promotional strategies with business goals through liaison and marshaling agency resources

Skills

Client servicing

Account management

Marketing strategy

Budget planning

Presentation skills

Communication skills

PPT creation

Education

MBA

Job description

Job Summary

Client Servicing and Account Manager.

Job Details

Job Title / Position No. of Vacancies 1 Education MBA Experience 6 TO 9 Years Advertising/PR/MR/Events Client servicing/ Client Handling/ MR / PR/Events Industry Type Functional Area Job Location Delhi No. of working days 6 days

Desired Candidate Skills

• Experience in writing briefs and creating marketing/strategy plans and budgets.
• At least 2-4 years professional experience in client servicing / key account management / marketing / in an agency, ideally in a reputed agency.
• Ability to provide tracking and reporting across clients and their individual projects.
• Research clients products, services, plans, competitors and target markets.
• A good eye for details.
• Must have relevant client servicing experience in an agency (digital, advertising, marketing servicing)

Job Description with Roles and Responsibilities

• He/she should have excellent presentation, oral and written communication skills.
• Understanding and communicating clients marketing/creative brief to the creative team.
• Pitching innovative ideas to clients.
• Work with the team to plan and implement the best branding strategy for the client.
• Highly needs to make PPTs
• Responsible for staying informed on activities that are being performed on their accounts and being the final sign off on ALL important documentation/deliverables before they go to a client.
• Follow up with internal teams for design delivery as per time lines committed.
• Provides creative, production, media, public relations and interactive department personnel with well-documented input, support data and production materials as required; ensures that advertising strategies are clearly defined, approved by clients.
• The main role for Client Service Manager is to create and maintain relationship between the agency and its clients.
• Ability to multi-task and work under pressure / deadlines.
• The Client Services Manager will generally ensure the alignment of promotional strategies with overall business goals for each client through liaison, direct contact and marshalling of agency resources.

Additional Information

She/he will be the key, day-to-day agency representative of the client and will maintain a highly responsive service orientation in all transactions.