Manager Client Servicing

Trivenimedia; Delhi; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading service provider in Delhi is looking for a Manager Client Servicing to lead a team and effectively manage client relationships. This role involves understanding client needs, coordinating between teams, and overseeing campaign execution. The ideal candidate has strong communication, coordination, and team management skills. Responsibilities include mentoring staff, preparing reports, and quickly addressing client concerns. Join a dynamic team to drive success in a collaborative environment.

Qualifications

• Excellent verbal and written communication skills are necessary.
• Ability to coordinate effectively and present ideas clearly.
• Previous experience in managing a team is required.

Responsibilities

• Lead and mentor a team while providing continuous feedback.
• Understand and deliver on client requirements effectively.
• Coordinate between clients and the operations team.
• Manage vendor relationships and ensure campaign execution.
• Make quick decisions and solve problems efficiently.
• Prepare and share regular reports with clients.
• Maintain strong relationships with both new and existing clients.
• Collaborate to establish and execute vision and plans.

Skills

Good Communication skills

Sound Coordination skills

Presentation skills

Team Handling Experience

Job description

Manager Client Servicing

• Responsible for leading and mentoring a team and providing guidance and feedback on their work.
• Understanding client’s requirements and delivering accordingly
• Coordinating between client and the operations team
• Vendor coordination & management
• Looking after end to end execution of BTL campaigns
• Quick decision making and providing quick fix solutions to problems
• Preparing regular reports and sharing with client
• Reaching out to new and existing client and maintain good relationships with them.
• Works collaboratively to determine vision and execution plan.

Requirement:

• Good Communication skills.
• Sound Coordination and presentation skills
• Team Handling Experience.