Client Servicing

Insomniacs; Mumbai; On-site; INR 334,800 - 781,200; Full time

Job summary

A digital marketing agency in Mumbai is seeking a Client Servicing Executive with 1-8 years of experience in client relationships and digital marketing. The role involves acting as the Single Point of Contact for clients, managing digital campaigns, and coordinating internal teams for optimal results. The ideal candidate will thrive in a fast-paced environment and be proactive in suggesting creative strategies. This is a great opportunity for someone looking to develop their skills in a dynamic setting.

Qualifications

• 1-8 years of experience in Client Servicing.
• Hands-on experience in Digital Marketing / Advertising.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Act as the SPOC for assigned clients.
• Coordinate internal teams for optimal resource utilization.
• Manage client's digital presence and campaign execution.
• Track daily campaign progress and ensure targets are met.
• Suggest creative strategies based on current trends.
• Attend client meetings and understand requirements.
• Prepare campaign reports and briefs.
• Share regular client feedback with Team Leader.
• Ensure timely billing and follow-ups.

Skills

Client Servicing

Digital Marketing

Project Management

Creative Strategy

Job description

• Act as the SPOC (Single Point of Contact) for assigned clients
• Coordinate internal teams (graphic design, video, etc.) for optimal resource utilization
• Manage client's digital presence and campaign execution
• Track daily campaign progress and ensure targets are met
• Suggest creative strategies based on current trends and competitive analysis
• Attend client meetings and understand requirements
• Prepare campaign reports, daily work reports, and briefs
• Share regular client feedback with the Team Leader
• Ensure timely billing and follow-ups for payments

What We're Looking For

• 1-8 years of experience in Client Servicing
• Hands-on experience in Digital Marketing / Advertising
• Ability to manage multiple projects in a fast-paced environment
• A mindset to learn, unlearn, experiment, and share knowledge.