Client Servicing Executive

Quawd Solutions Pvt. Ltd.; Mumbai; On-site; INR 350,000 - 500,000; Full time

Job summary

A leading advertising firm in Mumbai is seeking an Associate to manage client relationships and ensure timely project delivery. You will prepare proposals and reports, collaborate with creative teams, and focus on client satisfaction. The ideal candidate has a Bachelor’s degree in Marketing, Communications, or Business, along with 2–3 years of account management experience. Strong problem-solving and communication skills are essential for this role, which offers a full-time position in an engaging work environment.

Qualifications

• 2–3 years of experience in client servicing or account management.
• Familiarity with digital marketing and design workflows is a plus.

Responsibilities

• Act as the key point of contact between the client and internal teams.
• Understand client goals and ensure the timely delivery of projects.
• Prepare proposals, schedules, and reports for ongoing and upcoming work.
• Maintain long-term relationships by ensuring client satisfaction and quality service.
• Collaborate with creatives, strategists, and designers to deliver seamless brand experiences.
• Identify upselling opportunities and support business growth.

Skills

Strong problem-solving skills

Negotiation skills

Communication skills

Project management

Multitasking abilities

Education

Bachelor’s degree in Marketing, Communications or Business

Job description

Major Responsibilities

• Act as the key point of contact between the client and internal teams.
• Understand client goals and ensure the timely delivery of projects.
• Prepare proposals, schedules, and reports for ongoing and upcoming work.
• Maintain long‑term relationships by ensuring client satisfaction and quality service.
• Collaborate with creatives, strategists, and designers to deliver seamless brand experiences.
• Identify upselling opportunities and support business growth.

Requirements

• Bachelor’s degree in Marketing, Communications or Business.
• 2–3 years of experience in client servicing or account management.
• Strong problem‑solving, negotiation and communication skills.
• Excellent project management and multitasking abilities.
• Familiarity with digital marketing and design workflows is a plus.

Seniority level

Associate

Employment type

Full‑time

Job function

Advertising

Industries

Advertising Services