Client Service Specialist

NexGenTek, Inc.; Gurgaon; On-site; INR 600,000 - 800,000; Full time

Benefits offered by this job

Competitive compensation

5-day workweek with fixed offs

Performance Advancement and Career Enhancement (PACE) initiative

Flexible work arrangements

Job summary

NexGenTek, Inc. is looking for a Client Service Specialist to manage international client recruitment needs. The role requires 4-5 years of experience in client services, strong communication skills, and an understanding of global recruitment processes.

You will be responsible for the full recruitment lifecycle, ensuring client satisfaction while maintaining high service standards. This is an on-site, full-time position in Gurgaon, India, offering a supportive work environment and growth opportunities.

Qualifications

• 4-5 years of experience in client services or recruitment focusing on international hiring.
• Strong understanding of global recruitment processes.
• Proven experience managing client relationships and delivering exceptional customer service.

Responsibilities

• Serve as primary contact for international clients regarding staffing needs.
• Build strong client relationships to understand talent requirements.
• Oversee the full recruitment lifecycle for international hiring.
• Stay updated on labor markets and hiring trends internationally.

Skills

Client Relationship Management

Communication Skills

Negotiation Skills

Recruitment Process Understanding

English Fluency

Education

Bachelor’s degree in Business Administration, Human Resources or related field

Tools

Applicant Tracking Systems (ATS)

Job description

• Work Experience Associate Level 2-5 years
• Date Opened 06/17/2026
• City Gurgaon
• Country India

Job Description

About the job: Client Service Specialist

Career Level: Mid-level

Location: Onsite / Full time / India

Who We Are:

This is Nexgentek— where every challenge is an opportunity, and every solution is a masterpiece in the making. As a full‑lifecycle IT company, we transcend mere delivery; we engineer success.

From inception to implementation, our seasoned expertise shepherds every phase of the journey. Be it planning, analysis, design, development, testing, or the seamless transition to production, we stand as steadfast partners in our clients’ progress.

At Nexgentek, quality isn't a mere aspiration—it's ours. Rooted in Tech Advisory, our methodology is guided by insights that spark transformative outcomes. We recognize the paramount importance of talent retention. Through a steadfast commitment to work‑life balance, competitive remuneration packages, and an optimized operational model, we ensure our team remains as exceptional as our services.

Step into Nexgentek, where innovation meets precision, and together, let's sculpt the future of technology with finesse and distinction.

Responsibilities

• Serve as the primary point of contact for international clients regarding recruitment and staffing needs.
• Build and maintain strong, long‑lasting client relationships to understand their talent requirements and business goals.
• Proactively engage with clients to assess and fulfill their staffing needs, providing tailored solutions based on market insights.
• Oversee the full recruitment lifecycle for international hiring, including sourcing, screening, interviewing, and presenting candidates to clients.
• Coordinate with local and international recruitment teams to ensure candidates meet the required qualifications and cultural fit for the client.
• Stay updated on international labor markets, hiring trends, and regulatory requirements across different regions.
• Effectively communicate with both clients and candidates to ensure timely updates and feedback.
• Act as a liaison between clients and internal recruitment teams, ensuring that client expectations are met and exceeded.
• Coordinate interviews, onboarding processes, and follow‑up activities for international placements.
• Provide regular reports and updates to clients regarding recruitment progress, pipeline status, and key metrics.
• Address any concerns or challenges raised by clients and candidates, ensuring timely resolutions and maintaining high service standards.

Qualifications

• Bachelor’s degree in Business Administration, Human Resources, or a related field.
• 4-5 years of experience in client services or recruitment, with a focus on international hiring.
• Strong understanding of global recruitment processes.
• Proven experience managing client relationships and delivering exceptional customer service.
• Excellent communication, negotiation, and presentation skills.
• Ability to work in a fast‑paced, deadline‑driven environment.
• Familiarity with Applicant Tracking Systems (ATS) and other recruitment technologies.
• Fluency in English is a must.

What’s in it for you:

At Nexgentek we prioritize your well‑being and professional growth. Here's what you can expect:

• Achieve a healthy work‑life balance.
• Competitive compensation and abundant growth opportunities.
• Enjoy a standard 5‑day workweek with 2 fixed weekly offs.
• Experience an employee‑centric environment with supportive policies.
• Benefit from family‑friendly and flexible work arrangements.
• Access our Performance Advancement and Career Enhancement (PACE) initiative and discover opportunities for both personal and professional growth. From tailored career development plans to expert counseling services, PACE empowers you to chart your course to success with confidence and clarity. Elevate your career trajectory with our Learning & Development (L&D) program. Join our team and embark on a transformative journey of upskilling and self‑discovery. With continuous learning as your compass, you'll not only enhance your expertise but also open doors to new opportunities, paving the way for career growth and fulfillment.

Please note: At Nexgentek, we value the importance of collaboration, learning, and fostering connections with clients, peers, leaders, and communities. While some in‑person engagement may be required for certain roles, we are committed to providing flexibility to accommodate your individual work‑life balance needs.

As an equal opportunities employer, Nexgentek welcomes and encourages applications from all members of society. We are dedicated to creating an inclusive environment where diversity is celebrated, and individuals are valued for their unique perspectives and contributions. We do not discriminate on the basis of race, religion or belief, ethnicity, disability, age, citizenship, marital or civil partnership status, sexual orientation, or gender identity.