Client Partner

GNOWGEN; Ernakulam; On-site; INR 2,000,000 - 4,000,000; Full time

Benefits offered by this job

Highly competitive compensation

Performance-linked incentives

Clear growth path into senior leadership

Job summary

A leading technology consulting firm seeks a seasoned Client Partner in Ernakulam to own and grow strategic client relationships while managing complex engagements. This role requires 8+ years of experience in client-facing roles, strong judgment, and excellent stakeholder management skills. Key responsibilities include leading audits, ensuring client satisfaction, and engaging with technology platforms. Join a dynamic team focused on long-term client success with competitive compensation and growth opportunities.

Qualifications

• 8+ years of experience in client-facing roles like Client Partner or Account Manager.
• Strong exposure to auditing, compliance, consulting, or technology-led engagements.
• Experience with enterprise or multi-location clients preferred.

Responsibilities

• Own and grow strategic client relationships.
• Ensure client satisfaction and issue resolution.
• Lead audits and generate clear client-friendly insights.
• Technology & Solutions Enablement – align product and tech solutions to client needs
• Communication & Stakeholder Management – lead senior meetings and manage diverse stakeholders
• Growth & Expansion – identify opportunities for repeat business and strategic upsell

Skills

Client Relationship Management

Presentation Skills

Stakeholder Management

Auditing

Digital Tools

Job description

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We are seeking a seasoned Client Partner to own and grow strategic client relationships, manage complex engagements, and act as the primary bridge between clients and internal teams.

This role requires strong judgment, credibility with senior stakeholders, comfort with audits and technology-led programs, and the ability to travel and engage on-ground when required.

The Client Partner will play a key role in driving client success, repeat engagements, and long-term value creation.

Key Responsibilities

• Client Relationship & Account Ownership
• Act as the primary point of contact for assigned strategic clients
• Build and maintain long-term, trust-based client relationships
• Understand client priorities, challenges, and expectations at leadership level

• Engagement & Delivery Oversight
• Own end-to-end client engagements, ensuring scope, timelines, and quality
• Coordinate with internal audit, data, and technology teams for seamless delivery
• Ensure client satisfaction, issue resolution, and continuous improvement

• Audits & Reviews
• Lead and participate in audits, assessments, and review discussions with clients
• Translate audit findings and technical inputs into clear, client-friendly insights
• Support internal and external review or assurance processes

• Technology & Solutions Enablement
• Work closely with product and technology teams to align solutions to client needs
• Guide clients on adoption of digital platforms and reporting tools
• Ensure smooth onboarding and usage of technology-driven solutions

• Communication & Stakeholder Management
• Lead senior-level client meetings, presentations, and reviews
• Communicate complex topics clearly, confidently, and professionally
• Manage multiple stakeholders across geographies and functions

• Growth & Expansion
• Identify opportunities for account expansion and repeat business
• Support proposal discussions, renewals, and strategic upsell opportunities
• Contribute to long-term account and partnership strategy

Required Qualifications & Skills

• 8+ years of experience in client-facing roles such as Client Partner, Account Manager, Consulting Manager, Audit Manager, or Program Lead
• Strong exposure to auditing, compliance, consulting, or technology-led engagements
• Experience working with enterprise or multi-location clients preferred

Client & Communication Skills

• Excellent verbal and written communication skills
• Strong presentation and stakeholder management capabilities
• Ability to engage confidently with senior management and decision-makers
• Comfortable working with technology platforms, dashboards, and digital tools
• Ability to bridge business, audit, and technology conversations
• Prior exposure to technology-enabled delivery models is a strong advantage

Travel & Flexibility

• Willingness to travel frequently across locations
• Comfortable managing on-site and remote engagements

Personal Attributes

• High level of professionalism, integrity, and discretion
• Strong ownership mindset with a partnership-oriented approach
• Confident, composed, and solution-driven
• Ability to operate independently in fast-growing environments

Compensation & Growth

• Highly competitive compensation, with strong performance-linked incentives
• Clear growth path into senior leadership / practice leadership roles
• Opportunity to shape long-term client partnerships and organizational growth

Why Join Us

• Work closely with leadership and strategic clients
• Be part of a purpose-driven, technology-led organization
• High autonomy, visibility, and impact
• Long-term career growth aligned with performance and capability

Seniorities & Employment

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industries: Technology, Information and Internet

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