Client Account Manager

CodeRound AI; Mumbai; On-site; INR 800,000 - 1,100,000; Full time

Job summary

CodeRound AI is seeking a proactive Account Manager in Mumbai to manage key client relationships and serve as the primary contact for assigned accounts.

You will identify opportunities to expand partnerships, oversee timelines and deliverables, and report on performance to drive client success and revenue growth.

Qualifications

• Experience in account management or client-facing roles.
• Strong communication and interpersonal skills.
• Proficiency in CRM tools and business software.

Responsibilities

• Build and maintain strong client relationships through regular communication and check-ins.
• Understand client needs and translate them into actionable solutions within your team.
• Manage account timelines, deliverables and ensure clients achieve their goals.
• Prepare reports and updates on account status and performance metrics.
• Resolve client concerns promptly and professionally.

Skills

Strong communication

Interpersonal skills

Account management

Customer-focused mindset

Attention to detail

Organizational skills

Tools

CRM software

Job description

Batch: 2025/2026/2027.

About the role:

• You will manage relationships with key clients and ensure they receive exceptional service and support
• You will serve as the primary point of contact for assigned accounts, handling inquiries and coordinating solutions
• You will identify opportunities to expand existing client partnerships and increase account value

What you'll work on:

• Building and maintaining strong client relationships through regular communication and check-ins
• Understanding client needs and translating them into actionable solutions within your team
• Managing account timelines, deliverables and ensuring clients achieve their goals
• Preparing reports and updates on account status and performance metrics
• Resolving client concerns promptly and professionally

What we're looking for:

• Strong communication and interpersonal skills
• Ability to manage multiple accounts simultaneously
• Problem-solving mindset with a customer-first approach
• Experience in account management or client-facing roles
• Proficiency in CRM tools and business software
• Attention to detail and organizational capability