City Head

Petpooja; Hyderabad; Hybrid; INR 3,000,000 - 4,500,000; Full time

Job summary

Petpooja is seeking a capable sales leader to oversee a team of ASMs and RMs, driving revenue targets and customer acquisition. The role requires strong coordination with marketing, product and operations to execute focused strategies and to monitor field activities through CRM tools.

You will own city-level revenue targets, mentor staff, and deliver detailed forecasts and analytics to senior management, enabling data-driven decisions and timely course corrections.

Qualifications

• Experience leading a sales team and meeting targets.
• Ability to onboard and train sales staff.
• Ability to coordinate with marketing, product, operations.
• Strong analytics and reporting to senior management.

Responsibilities

• Lead, manage, and mentor a team of ASMs and RMs to ensure targets are met.
• Own the overall revenue target for the city and ensure KPIs are achieved.
• Monitor field activity and adhere to beat plans and productivity metrics.
• Coordinate with cross-functional teams to support sales initiatives and resolve issues.
• Identify new market opportunities and help penetrate untapped segments.
• Provide detailed sales forecasts, performance reports and dashboards.

Skills

Team management

Leadership

Sales strategy

CRM tools

Tools

CRM tools

Job description

Role & responsibilities

Team Management & Leadership:

Lead, manage, and mentor a team of ASMs and RMs to ensure monthly and quarterly sales targets are consistently met.

Conduct daily/weekly reviews with ASMs and RMs to track performance, solve on-ground challenges, and ensure accountability.

Ensure proper onboarding, training, and continuous capability building of the sales team.

Target Achievement:

Own the overall revenue target for the city, ensuring that all assigned ASMs and RMs meet their KPIs.

Design and implement local sales strategies in line with organisational goals to boost closures and customer acquisition.

Sales Operations:

Monitor field activity through CRM tools and ensure adherence to the daily beat plans and productivity metrics.

Coordinate with cross-functional teams (marketing, product, operations) to support sales initiatives and resolve customer issues.

Market Expansion & Penetration:

Identify new market opportunities, analyse local competition, and help the team penetrate untapped segments.

Drive focused activities to promote key products or services in alignment with business priorities.

Reporting & Analytics:

Provide detailed sales forecasts, performance reports, and dashboards to senior management.

Analyse data to identify trends, risks, and opportunities for course correction.