Chat Support Executive

Hemocean Outsourcing; Greater Noida, Gurugram District; On-site; INR 167,000 - 234,000; Full time

Job summary

Hemocean Outsourcing in Greater Noida is seeking a Customer Service Executive to handle blended processes including chat, email support and voice interactions. The role requires addressing customer queries and resolving complaints efficiently.

Work is 6 days a week with a rotational weekly off and 24/7 rotational shifts. Note that cab facilities are not provided.

Qualifications

• 12th Pass & 0 - 6+ years of experience. Responsible for addressing customer queries, solving complaints and escalating complex issues when necessary

Responsibilities

• Address customer queries, resolve complaints and escalate complex issues as needed

Education

12th Pass

Job description

Hiring for the Customer Service Executive

Blended process, Chat Process, Email Support & Voice Process

6 days Working and 1 Week Rotational Off

24/7 Rotational Shifts (Male & Female both)

no cab

Required Candidate profile

• 7903809796


• 9343557750


• 8827676771


• 7617358770

12th Pass & 0 - 6+ years of experience. Responsible for addressing customer queries, solving complaints and escalating complex issues when necessary