Chat Process Executive - Fresher

Hemocean Outsourcing; Sector 10, Gurugram District, Navi Mumbai; On-site; INR 180,000 - 240,000; Full time

Job summary

Hemocean Outsourcing in Uttar Pradesh, Sector 10, India, is hiring a Customer Service Executive for blended processes including chat, email, and voice support. The role requires completing 12th grade and offers 0–6+ years of experience.

You will handle customer queries, resolve issues, and escalate complex cases as needed. The position works in a 6-day week with one rotational off and 24/7 rotational shifts; cab is not provided.

Qualifications

• 12th pass, 0–6+ years of experience.
• Experience in customer support, chat, email and voice processes.
• Willing to work in blended process and rotational shifts.

Responsibilities

• Address customer queries and resolve complaints.
• Escalate complex issues as needed.

Skills

Customer service

Communication

Problem solving

Education

12th Pass

Job description

Hiring for the Customer Service Executive
Blended process, Chat Process, Email Support & Voice Process
6 days Working and 1 Week Rotational Off
24/7 Rotational Shifts (Male & Female both)
no cab

Required Candidate profile

7903809796
9343557750
8827676771
7617358770
12th Pass & 0 - 6+ years of experience. Responsible for addressing customer queries, solving complaints and escalating complex issues when necessary