Myntra Process hiring Customer Care Executive(Blended Process)

Ayka Communication; Mumbai, Navi Mumbai, Pune District; Sur place; INR 300 000 - 600 000; Plein temps

Résumé du poste

Myntra Process in Mumbai is recruiting for a Customer Service Executive to handle chat and voice-based support for our enterprise telecom partner. The role requires fluency in Hindi and English and the ability to work in rotational shifts. It is an office-based position with six working days per week and rotating offs.

Fresher candidates can apply. The job involves handling premium voice/chat interactions and ensuring quality customer service across channels.

Qualifications

• This is a premium Voice/Chat process for enterprise business of our telecom partner (Customer Service)
• Grad with Relevant experience (Chat/Voice Customer service Exp) mandate.
• Flexible to work in any shift Rotational.
• Working days 6 days working.
• Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.

Responsabilités

• Handle premium Voice/Chat process for enterprise telecom partner.
• Provide customer service through chat and voice channels.
• Meet service levels and quality standards.
• Coordinate with teams as needed and maintain accurate records.

Connaissances

Chat/Voice Process

Customer Service

Hindi & English communication

Description du poste

Myntra Process is hiring for the Customer Service Executive.

Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process)

Process:- (Chat/Voice Process)

Note:- Work From Office.

Salary :- 3 Lack CTC to 6 Lack CTC

Fresher Can Apply

Language Mandatory:-

Hindi & English Communication.

Roles and Responsibilities

• This is a premium Voice/Chat process for enterprise business of our telecom partner(Customer Service)
• Grad with Relevant experience (Chat/ Voice Customer service Exp) mandate .
• Flexible to work in any shift Rotational .
• Working days 6 days working
• Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.

Note:- 6 days Working and 1 Week Rotational Off

24/7 Rotational Shifts (Male & Female both)