Chat Support International process hiring Customer Support(Gurgaon)

Ayka Communication; Bengaluru, Mumbai, Gurugram District; On-site; INR 200,000 - 425,000; Full time

Job summary

A leading customer service provider in Bengaluru is hiring for the position of Customer Service Executive for a chat process. The role requires handling existing and prospective customer inquiries and resolving queries. Candidates with 0 to 4 years of experience, including freshers, are welcome to apply. Graduates with good Hindi and English communication skills are mandatory. The position offers a salary between 2 to 4.25 Lakh CTC, with 24/7 rotational shifts and weekends off according to the schedule.

Qualifications

• 0 to 4 years of experience; freshers can apply.
• Graduate with relevant experience in chat customer service.
• Flexible to work in any shift.

Responsibilities

• Contact existing and prospective customers.
• Obtain customer information and relevant data.
• Resolve customer queries and issues related to products and services.

Skills

Hindi & English Communication

Customer Service

Flexibility in Shift

Education

Graduate

Job description

International Chat Process is hiring for the Customer Service Executive.

Post: Customer Service Executive / Customer Support Executive (Chat Process)

Process: Chat Process

Work From Office.

Salary: 2 Lack CTC to 4.25 Lack CTC

Experience: 0 to 4 Year experience Fresher Can Apply

Language Mandatory: Hindi & English Communication.

Roles and Responsibilities

• This is a premium Chat process for enterprise business of our telecom partner (Customer Service)
• Graduate with relevant experience (Chat Customer service Exp) mandate.
• Flexible to work in any shift Rotational.
• Working days 5 days working.
• Candidate should be ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.
• Contacting existing customers as well as prospective customers.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their need.
• Resolving customer queries and issues related to the products and service.

Note: 5 days Working and 1 Week Rotational Off.

24/7 Rotational Shifts (Male & Female both)