Channel Sales Manager - HOM

TATA AIG General Insurance Company Limited; Ernakulam; On-site; INR 600,000 - 900,000; Full time

Job summary

TATA AIG General Insurance Company Limited in Kerala seeks an experienced professional to manage a multi-line agency channel. You will supervise producers, guide agents to cross-sell, recruit and onboard new agents, and ensure IRDA licensing compliance.

The role emphasizes building a strong pipeline, achieving budgeted growth, and delivering service standards, with 3–6 years in general insurance preferred and relevant certifications advantageous.

Qualifications

• Total 3–6 years of experience.
• Preferably in general insurance industry.
• Graduation and any professional degree.
• Insurance certification – Associate level desirable.

Responsibilities

• Manage daily activity of producers to ensure a strong pipeline.
• Coach and guide agents to cross-sell and grow business.
• Recruit and appoint agents for General Insurance business.
• Train agents on products, processes and USPs of the company.
• Ensure licensing and commission payments to agents per IRDA.
• Maintain quality of applications for policies.
• Support agents in all policy service activities.
• Aim for year-on-year growth of individual agents.

Skills

Agent management

Cross-selling

IRDA compliance

Policy servicing

Education

Graduation (any degree)

Insurance certification – Associate level

Job description

Job Description:

Role Summary

1. Business Mix of Commercial and Consumer Lines


2. GPW/Non Motor GPW growth


3. Maintaining Hygiene – Cheque Bounce & Receivables


4. Retention


5. Recruitment


6. Activation


7. Manage the daily activity of producers to ensure strong pipeline.


8. Coach & guide agents to cross sell and grow their business


9. Make individual agents grow Year On Year


10. Ensuring IRDA compliance regarding licensing & commission payments to agents


11. Responsible for ensuring quality of applications


12. Support/guide the producer in all activities related policy services


13. To recruit and appoint agents for Gen Ins business


14. Train agents on products, process and USP’s of Co.

Key Accountabilities/ Responsibilities

To achieve the overall budget assigned for the fiscal

• Multi line budget achievement

Achieve 100% of Budget- periodically and annually.

Service Excellence

Goal 1: Service excellence standards to be met

Measure 1: Issuance of policies within 7 days

Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority

Goal 2: Ensuring & monitoring claim settlements with agreed TAT

Measure 1: Within 7 days of receipt of all documentation

Stakeholder interfaces

Experience

Total 3-6 years of experience

Preferably general insurance industry. This will vary with size and volume of office.

Education

Graduation , Any Professional degree

Insurance certification –Associate level ( Desirable)

Requirements: