Channel Sales Manager - HOM

TATA AIG General Insurance Company Limited; Cuttack; On-site; INR 600,000 - 900,000; Full time

Job summary

Tata AIG General Insurance Company Limited in Odisha is seeking a field-based executive to drive growth by recruiting and training agents, and by cross-selling across commercial and consumer lines. You will guide producers, ensure policy quality, and help build a strong pipeline while adhering to IRDA compliance.

The role focuses on daily agent activity, coaching, and ensuring year-on-year growth, with emphasis on product knowledge and customer service excellence within a busy General Insurance

Qualifications

• Total 3-6 years of experience.
• Preferably general insurance industry.
• Graduation and any professional degree.
• Insurance certification – Associate level (Desirable)

Responsibilities

• Achieve the annual budget for the fiscal.
• Attain multi-line budget targets.
• Ensure service excellence: issue policies within 7 days.
• Process refunds within 10 days.
• Provide quotes within 48 hours within branch authority.
• Monitor claim settlements with agreed TAT (within 7 days).
• Recruit and manage agents for Gen Ins business.

Education

Graduation / Any Professional degree

Insurance certification – Associate level (Desirable)

Job description

Job Description:

Role Summary

1. Business Mix of Commercial and Consumer Lines


2. GPW/Non Motor GPW growth


3. Maintaining Hygiene – Cheque Bounce & Receivables


4. Retention


5. Recruitment


6. Activation


7. Manage the daily activity of producers to ensure strong pipeline.


8. Coach & guide agents to cross sell and grow their business


9. Make individual agents grow Year On Year


10. Ensuring IRDA compliance regarding licensing & commission payments to agents


11. Responsible for ensuring quality of applications


12. Support/guide the producer in all activities related policy services


13. To recruit and appoint agents for Gen Ins business


14. Train agents on products, process and USP’s of Co.

Key Accountabilities/ Responsibilities

To achieve the overall budget assigned for the fiscal

• Multi line budget achievement

Achieve 100% of Budget- periodically and annually.

Service Excellence

Goal 1: Service excellence standards to be met

Measure 1: Issuance of policies within 7 days

Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority

Goal 2: Ensuring & monitoring claim settlements with agreed TAT

Measure 1: Within 7 days of receipt of all documentation

Stakeholder interfaces

Experience

Total 3-6 years of experience

Preferably general insurance industry. This will vary with size and volume of office.

Education

Graduation , Any Professional degree

Insurance certification –Associate level ( Desirable)

Requirements: