Change Management Specialist

Quarks Technosoft Pvt. Ltd.; Mohali, Agra District, Gurugram District; In loco; INR 900.000 - 1.300.000; Tempo pieno

Descrizione del lavoro

Quarks Technosoft Pvt. Ltd. is seeking a Change Management Specialist to partner with business, project, operational, and technology teams. The role focuses on ensuring organizational changes are adopted and sustained, not just launched, by understanding today’s work and guiding employees through the future state.

You will build stakeholder engagement, design change strategies, and create reinforcement plans to drive lasting adoption across Mohali, Gurgaon, and Agra.

Competenze

• 3-5 years of Organizational Change Management, Change Enablement, Organizational Development, Learning & Development, Transformation, Business Readiness, or related experience.
• Excellent written and verbal communication skills.
• Strong facilitation and stakeholder engagement capabilities.
• Ability to influence without formal authority.
• Strong analytical and problem-solving skills. - Experience working across multiple teams and functions.
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Teams, SharePoint).
• Basic to intermediate understanding of AI and digital transformation concepts.

Mansioni

• Identify stakeholders and impacted user groups and conduct discovery sessions.
• Facilitate current-state and future-state discussions with stakeholders.
• Build trusted relationships with employees, leaders, and project teams and keep groups informed throughout the change journey.
• Develop change management plans, adoption goals, and readiness criteria.
• Establish risk mitigation and resistance management strategies and reinforcement plans post-implementation.
• Develop communication strategies and translate objectives into clear business outcomes.

Conoscenze

Organizational Change Management

Communication skills

Facilitation

Stakeholder engagement

Analytical/problem-solving

Descrizione del lavoro

Change Management Specialist

3-6 Years Mohali, Gurgaon, Agra

• Organisational Change Management

The Role -

As a Change Management Specialist, you will partner closely with business leaders, project teams, operational teams, and technology teams to ensure organizational changes are successfully adopted and sustained. You will spend time understanding how people work today, how their future state will differ, and what support is required to help them navigate that journey successfully. Success in this role is not measured by whether a project launches on time. Success is measured by whether people understand the change, adopt the change, and continue using new ways of working after go-live.

Key Responsibilities -

Stakeholder Engagement & Discovery -

• - Identify stakeholders and impacted user groups.
• - Conduct stakeholder interviews and discovery sessions.
• - Facilitate current-state and future-state discussions.
• - Build trusted relationships with employees, leaders, and project teams.
• - Ensure impacted groups remain informed and engaged throughout the change journey.

Change Strategy & Planning

• - Conduct stakeholder analysis and change impact assessments.
• - Develop comprehensive change management plans.
• - Define adoption goals, success measures, and readiness criteria.
• - Establish risk mitigation and resistance management strategies.
• - Create reinforcement plans to sustain behavior change after implementation.

Communications & Adoption

• - Develop communication strategies and key messaging.
• - Translate project objectives into clear business outcomes.
• - Help leaders communicate the "why" behind the change.
• - Build awareness, understanding, and conviction among impacted teams.
• - Gather and incorporate employee feedback throughout the project lifecycle.

Required Qualifications

• - 3-5 years of Organizational Change Management, Change Enablement, Organizational Development, Learning & Development, Transformation, Business Readiness, or related experience.
• - Excellent written and verbal communication skills.
• - Strong facilitation and stakeholder engagement capabilities.
• - Ability to influence without formal authority.
• - Strong analytical and problem-solving skills. - Experience working across multiple teams and functions.
• - Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Teams, SharePoint).
• - Basic to intermediate understanding of AI and digital transformation concepts.