Center Manager

Yuvrit Ayurveda; Bengaluru; In loco; INR 700.000 - 1.100.000; Tempo pieno

Descrizione del lavoro

Yuvrit Ayurveda in Bengaluru is seeking a hands-on Centre Manager to oversee clinic operations, front desk, pharmacy, staff, and patient experience. You will drive center revenue, ensure SOP compliance, and coordinate with multiple teams to deliver quality care.

The ideal candidate has 2–5 years in healthcare operations, strong communication and people management skills, and proficiency in MS Excel/Google Sheets for reporting and MIS preparation.

Competenze

• Bachelor's degree in Healthcare Management or related field.
• 2–5 years of experience in clinic, hospital, Ayurveda, wellness or healthcare operations.
• Strong communication and team-management skills.
• Good knowledge of MS Excel / Google Sheets and basic reporting.
• Ability to manage multiple functions independently.
• Prior experience in Ayurveda/healthcare operations will be an advantage.

Mansioni

• Manage the day-to-day operations of the clinic.
• Ensure smooth coordination between doctors, therapists, the front office, the pharmacy, and housekeeping.
• Ensure adherence to clinic SOPs, quality standards, and operational processes.
• Manage appointments, registrations, billing, and patient coordination.
• Monitor patient footfall, follow-ups, and conversions.
• Ensure a professional and positive patient experience.
• Handle patient queries and resolve operational complaints.
• Manage day-to-day pharmacy operations and inventory.
• Monitor stock levels, expiry, and stock movement.
• Ensure timely procurement and minimize stock-outs.
• Prepare staff duty rosters and manage daily manpower requirements.
• Monitor attendance, punctuality, and staff productivity.
• Allocate responsibilities and ensure adequate staffing.
• Conduct regular team briefings and coordinate staff training.
• Take ownership of the center's monthly revenue and business targets.
• Monitor consultations, therapies, pharmacy sales, and collections.
• Track leads, conversions, follow-ups, and repeat patients.
• Identify opportunities to increase patient visits and center revenue.
• Support local marketing, referral, and business-development initiatives.
• Monitor daily collections and ensure proper reconciliation.
• Maintain center reports, registers, and operational records.
• Prepare daily/weekly/monthly MIS reports.
• Coordinate with management, accounts, HR, procurement, and marketing teams.

Conoscenze

Strong communication

People management

Business development

MS Excel

Formazione

Bachelor's degree in Healthcare Management

Hospital Administration

Business Administration

Ayurveda

Life Sciences

Strumenti

Google Sheets

Descrizione del lavoro

We are looking for a Centre Manager to manage the overall operations and business performance of our Ayurveda clinic. The role will involve managing the front desk, pharmacy, staff, patient experience, daily operations, and center revenue.

The ideal candidate should be a hands-on manager with strong communication, people-management, and business-development skills.

Key Responsibilities

• Manage the day-to-day operations of the clinic.
• Ensure smooth coordination between doctors, therapists, the front office, the pharmacy, and housekeeping.
• Ensure adherence to clinic SOPs, quality standards, and operational processes.

Front Desk & Patient Management

• Manage appointments, registrations, billing, and patient coordination.
• Monitor patient footfall, follow-ups, and conversions.
• Ensure a professional and positive patient experience.
• Handle patient queries and resolve operational complaints.
• Manage day-to-day pharmacy operations and inventory.
• Monitor stock levels, expiry, and stock movement.
• Ensure timely procurement and minimize stock-outs.

Staff Management

• Prepare staff duty rosters and manage daily manpower requirements.
• Monitor attendance, punctuality, and staff productivity.
• Allocate responsibilities and ensure adequate staffing.
• Conduct regular team briefings and coordinate staff training.

Business & Revenue

• Take ownership of the center's monthly revenue and business targets.
• Monitor consultations, therapies, pharmacy sales, and collections.
• Track leads, conversions, follow-ups, and repeat patients.
• Identify opportunities to increase patient visits and center revenue.
• Support local marketing, referral, and business-development initiatives.

Administration & Reporting

• Monitor daily collections and ensure proper reconciliation.
• Maintain center reports, registers, and operational records.
• Prepare daily/weekly/monthly MIS reports.
• Coordinate with management, accounts, HR, procurement, and marketing teams.

Key Performance Areas

• Centre Revenue & Business Growth
• Patient Footfall & Retention
• Consultation & Therapy Conversion
• Staff Productivity & Attendance
• Operational & SOP Compliance

Requirements

• Bachelor's degree in Healthcare Management, Hospital Administration, Business Administration, Ayurveda, Life Sciences or a related field.
• 2-5 years of experience in clinic, hospital, Ayurveda, wellness or healthcare operations.
• Strong communication and team-management skills.
• Good knowledge of MS Excel / Google Sheets and basic reporting.
• Ability to manage multiple functions independently.
• Prior experience in Ayurveda/healthcare operations will be an advantage.

What We Are Looking For

A hands-on Centre Manager who can independently manage the clinic's people, patients, pharmacy, operations, and business while maintaining a high standard of patient experience.