Walk-in | Center Manager

Vernon Healthcare; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive fixed salary and incentive

Premium clinic career growth

Multi-centre / regional management

Professional growth environment

Job summary

Vernon Healthcare in Hyderabad is seeking an experienced Center Head to independently drive clinic performance, revenue growth, patient counselling, and overall centre operations. The ideal candidate will have leadership skills, a background in healthcare or aesthetic sales, and the ability to meet monthly targets while delivering an excellent patient experience.

This role leads counsellors, front desk staff, nurses, and coordinators, spanning operations, team management, and patient care to

Qualifications

• Minimum experience in dermatology, aesthetic clinics, hair restoration, cosmetic surgery, wellness or premium healthcare.
• Experience as Center Head, Clinic Manager, Business Manager, Sales Manager or Operations Manager.
• Proven track record of achieving monthly sales and revenue targets.
• Strong patient counselling, negotiation and team management skills.
• Ability to independently manage centre performance and operations.
• Excellent communication and leadership abilities.

Responsibilities

• Take ownership of monthly centre revenue and targets.
• Drive consultation conversions, treatment package sales and revenue growth.
• Monitor daily collections, sales performance, appointment conversions and patient retention.
• Lead counsellors to achieve treatment conversion targets and manage follow-ups.
• Manage counsellors, telecallers, front desk staff and clinic operations.
• Ensure high standards of patient satisfaction and clinic hygiene.

Skills

Leadership

Patient counselling

Team management

Negotiation

Communication

Job description

Job Description

We are hiring an experienced and result-oriented Center Head to independently manage clinic business performance, revenue growth, patient counselling, team productivity, and overall centre operations.

The ideal candidate should have strong leadership skills, a proven background in healthcare or aesthetic sales, and the ability to achieve monthly business targets while delivering an excellent patient experience.

Key Responsibilities

1. Centre Business & Revenue Management

• Take complete ownership of monthly centre revenue and business targets.
• Drive consultation conversions, treatment package sales, and revenue growth.
• Monitor daily collections, sales performance, appointment conversions, and patient retention.
• Identify opportunities to increase repeat business and treatment utilization.
• Develop and implement action plans to achieve centre growth targets.

2. Patient Counselling & Sales

• Personally handle premium and high-value patient counselling.
• Lead counsellors in achieving treatment conversion targets.
• Oversee patient follow-ups, package closures, and pending treatment enquiries.
• Ensure professional, transparent, and ethical patient counselling.

3. Team Leadership

• Manage counsellors, telecallers, front desk executives, and clinic support staff.
• Assign responsibilities, set KPIs, and conduct performance reviews.
• Train and motivate teams to improve conversion rates and productivity.
• Maintain team discipline, coordination, and accountability.

4. Centre Operations & Patient Experience

• Independently manage daily centre operations and service delivery.
• Coordinate with doctors, nurses, technicians, and other departments.
• Ensure efficient appointment scheduling and optimal resource utilization.
• Handle patient complaints, escalations, and service-related issues.
• Monitor inventory, operational expenses, attendance, and SOP compliance.
• Ensure high standards of patient satisfaction and clinic hygiene.

Candidate Requirements

NOTE: ONLY FEMALE CANDIDATESS CAN APPLY FOR THIS ROLE

• 410 years of experience in dermatology, aesthetic clinics, hair restoration, cosmetic surgery, wellness, or premium healthcare.
• Previous experience as Center Head, Clinic Manager, Business Manager, Sales Manager, or Operations Manager.
• Demonstrated track record of achieving monthly sales and revenue targets.
• Strong patient counselling, negotiation, and team management skills.
• Ability to independently manage centre performance and operations.
• Excellent communication and leadership abilities.

What We Offer

• Competitive fixed salary and performance-linked incentives.
• Opportunity to lead an established premium skin and hair clinic.
• Career growth into multi-centre or regional management roles.
• Professional and growth-oriented work environment.