Career Specialist

Indian Institute Of Commerce Lakshya; Kottayam; On-site; INR 300,000 - 600,000; Full time

Job summary

Indian Institute Of Commerce Lakshya is seeking a Career Specialist to guide prospective students through educational and career pathways. You will be the first contact, counselling them from inquiry to enrollment, and coordinating with branch offices and the admissions team to ensure a seamless journey.

Responsibilities include one-on-one counselling, helping students choose programs, and following up to convert leads into enrolments.

Qualifications

• Bachelors or Masters degree in any discipline.
• Excellent interpersonal and communication abilities.
• Empathetic, patient and able to connect with students from diverse backgrounds.
• Strong problem-solving skills and ability to work independently.
• Experience in counseling or student support is an advantage.
• Proficient in basic computer applications and office tools.
• Confident, self-driven and energetic.

Responsibilities

• Engage with prospective students and families to recommend suitable programs and career options.
• Provide one-on-one counselling to help students decide on academics and career paths.
• Manage the complete student journey from inquiry to admission and onboarding.
• Convert leads into enrolments through follow-ups via phone, email and messaging.
• Handle walk-in inquiries at branch locations and maintain enrolment conversion rates.
• Coordinate with branch staff and admissions teams for smooth onboarding.
• Monitor and manage fee structures in line with institutional guidelines.
• Maintain accurate student records in internal systems.
• Aim to achieve and exceed weekly/monthly enrolment targets.

Skills

Interpersonal skills

Communication skills

Empathy

Multitasking

Problem-solving

Education

Bachelor's or Master's degree

Tools

Basic computer literacy

Job description

About the Role

We are looking for a passionate and results-driven Career Specialist to join our dynamic team. In this role, you will be the first point of contact for prospective students, helping them explore the right educational and career pathways. You will engage with inquiries via calls, and counselling sessions guiding them from interest to successful enrolment.

This role requires close coordination with branch offices and the admissions team to ensure a seamless experience for students across all touch points. If you’re target-oriented, empathetic, and great at multitasking, this is a perfect opportunity to make an impact in the education sector.

Key Responsibilities

• Engage with prospective students and their families to recommend suitable educational programs and career options
• Provide one-on-one counselling to help students make informed decisions about their academic and professional future
• Manage the complete student journey from first inquiry to admission and on boarding
• Convert leads into enrolments through effective follow-ups via phone, email, and messaging
• Handle walk-in inquiries at branch locations and maintain a high walk-in to enrolment conversion rate
• Coordinate closely with branch staff and internal admission teams for smooth student on boarding
• Monitor and manage fee structures in compliance with institutional guidelines.
• Maintain accurate and up-to-date student records in internal systems
• Achieve and exceed weekly/monthly enrolment targets

Qualifications & Skills

• Bachelors or Masters degree in any discipline
• Excellent interpersonal and communication abilities
• Empathetic, patient, and capable of connecting with students from diverse backgrounds
• Strong problem-solving skills and ability to work independently with minimal supervision
• Previous experience in counseling, advisory, or student support roles is an added advantage
• Proficient in basic computer applications and office productivity tools
• Confident, self-driven, and highly energetic
• Proactive, resourceful, and solution-oriented mindset

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.