Admission Counsellor

Arbor Academy; Pune District; On-site; INR 300,000 - 550,000; Full time

Job summary

Arbor Academy in Pune, India invites an energetic Student Counselor to guide prospective students and professionals toward suitable training programs. You will handle inquiries via calls, emails, WhatsApp, and in-person sessions, assess backgrounds, explain curricula, and support admissions through registration and documentation.

The role emphasizes strong communication, lead conversion, and achieving enrollment targets while coordinating with trainers and management to ensure a smooth

Qualifications

• Graduate or postgraduate with strong communication and interpersonal skills.
• Calling experience is preferable.
• 1-3 years in student counseling, admissions, or related fields.
• Ability to understand student goals and suggest suitable programs.
• Excellent verbal and written communication with stakeholders.
• Comfortable handling inquiries via calls, email, WhatsApp, and in-person counseling.
• Strong counseling, persuasion, and lead-conversion abilities.
• Target-oriented with enrollment goals.

Responsibilities

• Counsel prospective students and working professionals about career opportunities.
• Handle inquiries via calls, emails, WhatsApp, and walk-ins.
• Assess educational background and career goals to tailor program recommendations.
• Explain curriculum, training methods, and placement assistance.
• Follow up leads from digital marketing, seminars, referrals to convert to admissions.
• Support admissions process including registration and fee collection.
• Maintain CRM records of leads, follow-ups, and admissions.
• Coordinate with trainers, placement teams, and management for onboarding.
• Build trust with students and parents through interactions.
• Participate in career counseling sessions and promotional events.

Skills

Excellent communication

Interpersonal skills

Calling experience

Lead conversion

Enrollment targets

Education

Graduate or postgraduate

Tools

CRM software

Job description

Role & responsibilities :

• Counsel prospective students and working professionals regarding career opportunities and training programs.
• Handle inquiries through calls, emails, WhatsApp, and walk-in counseling sessions.
• Understand students' educational backgrounds, career aspirations, and skill requirements to recommend suitable programs.
• Explain course curriculum, training methodology, placement assistance, fee structures, and career opportunities.
• Follow up with leads generated through digital marketing campaigns, seminars, webinars, referrals, and other sources.
• Convert inquiries into admissions and consistently achieve enrollment targets.
• Support students throughout the admission process, including registration, documentation, and fee collection.
• Maintain accurate records of leads, follow-ups, and admissions using CRM systems.
• Coordinate with trainers, placement teams, and management to ensure a smooth onboarding experience.
• Build strong relationships with students and parents to enhance trust and engagement.
• Participate in career counseling sessions, educational events, and promotional activities.

Desired profile:

• Graduate or postgraduate with strong communication and interpersonal skills.
• Calling experience is preferable
• 1-3 years of experience in student counseling, career counseling, admissions, inside sales, education consulting, or a related field.
• Strong ability to understand students career goals and recommend suitable courses or training programs.
• Excellent verbal and written communication skills with the ability to confidently interact with students, parents, and working professionals.
• Comfortable handling inquiries through calls, emails, WhatsApp, and face-to-face counseling.
• Strong counseling, persuasion, negotiation, and lead-conversion skills.
• Target-oriented mindset with the ability to achieve enrollment and admission targets.