Admission Counsellor

Blackboard Education And Research Foundation; Sector 10; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

On-the-Job Training

Shadow Buddy Policy

Internal Job Policy (IJP)

Employee Education Policy

Lucrative Incentive Policy

Monthly & Drive Rewards and R&R

Job summary

Blackboard Education And Research Foundation is seeking an Admission Counsellor / Career Development Advisor to counsel learners on online degree programs, nurture leads, and drive enrolments through consultative sales. The role emphasizes strong communication, negotiation, and CRM proficiency within a fast-paced environment.

The ideal candidate will have 1-5 years in sales or academic counselling, a Bachelor's degree, and experience in online higher education or online degree counselling.

Qualifications

• Bachelor's degree in any discipline.
• 1-5 years of experience in sales, academic counselling, student advisory, or a related role.
• Experience in online higher education / online degree counselling preferred.
• Good understanding of online learning platforms and digital education trends.
• Hands-on experience with CRM systems such as LSQ, Salesforce, Zoho, or similar platforms.

Responsibilities

• Connect with prospective students through calls, emails, and in-person meetings to understand their educational and career aspirations.
• Provide personalized counselling on online degree programs, course structures, university options, and career outcomes.
• Handle the complete student journey from initial enquiry and counselling to final registration/enrolment.
• Follow up consistently with prospective learners and convert qualified leads into enrolments.
• Achieve monthly and quarterly sales and enrolment targets.
• Handle student objections and provide suitable solutions through consultative counselling.
• Maintain accurate records of calls, follow-ups, lead status, and student interactions in CRM.
• Stay updated on competitor offerings, market trends, and developments in online education.
• Build strong relationships with prospective learners and ensure a positive counselling experience.
• Coordinate with internal teams to ensure a smooth enrolment and learner experience.

Job description

Admission Counsellor (Sales) / Career Development Advisor

Job Summary

We are looking for a result-oriented Admission Counsellor / Career Development Advisor to join our team. The candidate will be responsible for counselling prospective learners, understanding their academic and career goals, recommending suitable online degree programs, nurturing leads, and driving enrolments through consultative sales.

The ideal candidate should have strong communication, counselling, negotiation, and lead-conversion skills, along with relevant experience in online higher education / online degree counselling.

Key Responsibilities

• Connect with prospective students through calls, emails, and in-person meetings to understand their educational and career aspirations.
• Provide personalized counselling on online degree programs, course structures, university options, and career outcomes.
• Handle the complete student journey from initial enquiry and counselling to final registration/enrolment.
• Follow up consistently with prospective learners and convert qualified leads into enrolments.
• Achieve monthly and quarterly sales and enrolment targets.
• Handle student objections and provide suitable solutions through consultative counselling.
• Maintain accurate records of calls, follow-ups, lead status, and student interactions in CRM.
• Stay updated on competitor offerings, market trends, and developments in online education.
• Build strong relationships with prospective learners and ensure a positive counselling experience.
• Coordinate with internal teams to ensure a smooth enrolment and learner experience.

Eligibility & Qualifications

• Bachelor's degree in any discipline.
• 1 -5 years of experience in sales, academic counselling, student advisory, or a related role.
• Candidates with experience in online higher education / online degree counselling are preferred.
• Good understanding of online learning platforms and digital education trends.
• Hands-on experience with CRM systems such as LSQ, Salesforce, Zoho, or similar platforms.
• Proficiency in MS Office.
• Strong communication, negotiation, persuasion, and objection-handling skills.
• Comfortable working in a fast-paced and target-driven environment.

Key Skills

Online Degree Counselling | Education Counselling | Academic Counselling | Inside Sales | Consultative Sales | Lead Conversion | Student Counselling | Lead Management | Follow-ups | Objection Handling | Negotiation | CRM | Sales Targets | Higher Education Sales

Core Competencies

• Excellent verbal and written communication
• Relationship building and rapport
• Consultative selling
• Strong sales orientation
• Customer/student centricity
• Program and career knowledge
• Problem solving
• Time management
• Target orientation
• Team collaboration

What We Offer

• On-the-Job Training
• Shadow Buddy Policy
• Internal Job Policy (IJP)
• Employee Education Policy
• Lucrative Incentive Policy
• Monthly & Drive Rewards and Recognition (R&R)

Preferred Candidate Profile

We are particularly interested in candidates who have hands-on experience in online degree counselling, can confidently handle prospective learners, understand sales targets, and can convert qualified leads through effective counselling and follow-up.

Experience: 1-5 Years
Education: Bachelor's Degree
Industry Preference: Online Education / Higher Education / EdTech
Role: Education Counsellor / Career Development Advisor / Academic Counsellor
Function: Sales & Business Development