Business Development Support Associate

MS GES; Kozhikode district; On-site; INR 350,000 - 600,000; Full time

Job summary

MS GES in India seeks a Business Development Support Associate to back client-facing teams. You’ll prepare documents, conduct research, and coordinate across internal groups to keep deals moving.

You will not be responsible for client negotiations or closures; this role focuses on documentation, outreach, and CRM data accuracy, enabling faster, cleaner proposals and follow-ups. Strong written English is essential, and familiarity with Zoho or Odoo CRM helps.

Qualifications

• Bachelor's degree in business, marketing, communications or a related field.
• 1–3 years' experience in a coordination, research, documentation or business support role
• Excellent written English this is the primary requirement of the role
• Working knowledge of CRM systems (Zoho, Odoo or similar)
• Proficiency in MS Office and Google Workspace; familiarity with Canva is an advantage
• Strong organisational skills and the ability to follow processes independently

Responsibilities

• Maintain company portfolios, service decks, proposals and quotations
• Maintain document templates, version control and the shared document library
• Format and quality-check documents before internal sign-off or client circulation
• Identify correct decision-makers within target organisations using LinkedIn and other public sources
• Draft and send professional written outreach in clear business English
• Maintain structured follow-up until a response is received or the contact is formally closed
• Arrange meetings and hand them over to the business development team with full background
• Record all contacts, communication and next actions accurately in the CRM
• Coordinate between BDS, business development, marketing and brand teams
• Share meeting context, follow-up status and handover notes across teams
• Flag delays, blockers and missing information .
• Maintain internal trackers and support periodic reporting

Skills

Written English proficiency

Organisational skills

MS Office & Google Workspace

Education

Bachelor's degree in business, marketing, communications or related field

Tools

Zoho CRM

Odoo CRM

Canva

MS Office

Google Workspace

Job description

The Business Development Support Associate supports play a key role in supporting client-facing business development teams across MS Holdings' brands. The role covers three areas: preparing business documentation, conducting research and outreach to identify the right contacts, and coordinating between internal teams.

The role does not carry a revenue target and is not responsible for client negotiation or closing.

Key Responsibilities

• maintain company portfolios, service decks, proposals and quotations
• Maintain document templates, version control and the shared document library
• Format and quality-check documents before internal sign-off or client circulation
• Identify correct decision-makers within target organisations using LinkedIn and other public sources
• Draft and send professional written outreach in clear business English
• Maintain structured follow-up until a response is received or the contact is formally closed
• Arrange meetings and hand them over to the business development team with full background
• Record all contacts, communication and next actions accurately in the CRM

Internal Coordination

• Coordinate between BDS, business development, marketing and brand teams
• Share meeting context, follow-up status and handover notes across teams
• Flag delays, blockers and missing information .
• Maintain internal trackers and support periodic reporting

Requirements

• Bachelor's degree in business, marketing, communications or a related field
• 1–3 years' experience in a coordination, research, documentation or business support role
• Excellent written English this is the primary requirement of the role
• Working knowledge of CRM systems (Zoho, Odoo or similar)
• Proficiency in MS Office and Google Workspace; familiarity with Canva is an advantage
• Strong organisational skills and the ability to follow processes independently
• Experience in corporate services or professional services is preferred but not essential