Business Development Associate

Doors Studio | Global Branding & Digital Marketing Agency; Gurugram District; On-site; INR 300,000 - 520,000; Full time

Benefits offered by this job

Restaurant of opportunities

Job summary

Doors Studio | Global Branding & Digital Marketing Agency is seeking a proactive Lead Management professional to handle inbound leads from multiple channels, qualify prospects, and coordinate with the sales team. You will manage CRM records, track follow-ups, and provide basic information about Doors Studio’s services and portfolio.

Strong communication and organization are essential for success. The role focuses on timely responses, efficient handovers, and maintaining data accuracy across

Qualifications

• 1–3 years of experience in business development, inside sales, or lead management.
• Strong communication and interpersonal skills.
• Ability to understand client requirements quickly.
• Organized and comfortable managing multiple leads simultaneously.
• Experience with CRM tools, WhatsApp Business, or lead management platforms is a plus.
• Basic understanding of digital marketing / branding services will be an advantage.

Responsibilities

• Handle inbound leads from website, social media, WhatsApp, email, and advertising campaigns.
• Connect with potential clients through calls, messages, or emails to understand their requirements.
• Assign qualified leads to the appropriate sales team member and ensure smooth handover.
• Maintain accurate lead records in CRM or internal tracking systems.
• Track lead status, follow-ups, and responses, ensuring timely follow-ups.
• Provide basic information about Doors Studio services, portfolio, and capabilities.

Skills

Strong communication

Interpersonal skills

Organized

Multitasking

Lead management

CRM experience

Tools

CRM tools

WhatsApp Business

Lead management platforms

Job description

Job Description:

Lead Management

• Handle inbound leads from website, social media, WhatsApp, email, and advertising campaigns.
• Connect with potential clients through calls, messages, or emails to understand their requirements.

Lead Qualification

• Ask relevant questions to understand client requirements, budget, timeline, and services needed.
• Filter and categorize leads based on priority and potential.

Sales Coordination

• Assign qualified leads to the appropriate sales/business development team member.
• Ensure smooth handover of leads with complete information.

CRM & Data Management

• Maintain accurate lead records in CRM or internal tracking systems.
• Track lead status, follow-ups, and responses.

Follow-ups

• Conduct timely follow-ups with prospects who have shown interest.
• Ensure no inbound lead remains unattended.

Client Communication

• Provide basic information about Doors Studio services, portfolio, and capabilities.
• Schedule meetings or discovery calls between prospects and the sales team.

Requirements

• 1–3 years of experience in business development, inside sales, or lead management
• Strong communication and interpersonal skills
• Ability to understand client requirements quickly
• Organized and comfortable managing multiple leads simultaneously
• Experience with CRM tools, WhatsApp Business, or lead management platforms is a plus
• Basic understanding of digital marketing / branding services will be an advantage