Business Development Specialist

Kredily; Bengaluru; On-site; INR 400,000 - 700,000; Full time

Job summary

Kredily in Bengaluru is seeking a dynamic Inside Sales / Business Development Specialist to drive customer acquisition and revenue growth in EdTech and B2C segments.

The role involves engaging with prospects over calls, video meetings, and digital channels, presenting product offerings, guiding buyers through the sales cycle, and maintaining a healthy pipeline to meet monthly targets.

Qualifications

• Bachelor's degree required.
• 1–5 years of EdTech or B2C sales experience.
• Proven track record of achieving sales targets.
• Excellent verbal and written communication in English and Hindi.
• Strong negotiation and objection-handling abilities.
• Comfortable with telesales, inside sales and customer interactions.
• Proficiency in CRM tools and Microsoft Office/Google Workspace.

Responsibilities

• Connect with prospects via inbound/outbound calls.
• Assess needs and recommend suitable products.
• Guide prospects through the sales process.
• Generate, nurture, and convert leads.
• Maintain a healthy pipeline and hit monthly targets.
• Conduct product demos via phone/video.
• Follow up to maximise conversions.
• Update CRM with accurate customer data.
• Collaborate with marketing/ops to improve conversions.
• Stay updated on offerings, market trends, and competitors.

Skills

EdTech sales

Communication skills

Telesales

CRM proficiency

Target driven

Inside sales

Education

Bachelor's degree

Tools

CRM tools

Microsoft Office

Google Workspace

Job description

We are looking for a dynamic and results-driven Inside Sales / Business Development Specialist to drive customer acquisition and revenue growth. The ideal candidate should have experience in EdTech sales or B2C sales, possess strong communication skills, and be comfortable engaging with prospective customers over calls, video meetings, and digital channels.

Responsibilities:

• Connect with prospective customers through inbound and outbound calls.
• Understand customer needs and recommend suitable products/services.
• Counsel and guide prospects through the sales process.
• Generate, nurture, and convert leads into paying customers.
• Maintain a healthy sales pipeline and achieve monthly revenue targets.
• Conduct product demonstrations and presentations via phone/video calls.
• Follow up regularly with prospects to maximise conversions.
• Update and maintain CRM records with accurate customer information.
• Collaborate with marketing and operations teams to improve lead conversion rates.
• Stay updated on product offerings, market trends, and competitor activities.

Key Performance Indicators (KPIs):

• Lead-to-conversion ratio.
• Monthly revenue achievement.
• Number of customer interactions and follow-ups.
• Sales pipeline management.
• Customer satisfaction and retention metrics.

Requirements:

• Bachelor's degree (Graduation mandatory).
• 1-5 years of experience in EdTech sales or B2C sales.
• Proven track record of achieving sales targets.
• Excellent verbal and written communication skills. (Hindi & English Speaking).
• Strong negotiation and objection-handling abilities.
• Comfortable with telesales, inside sales, and customer interactions.
• Proficiency in CRM tools and Microsoft Office/Google Workspace.

Preferred Skills:

• Experience in educational counselling, admissions sales, or learning solutions sales.
• Strong consultative selling approach.
• Ability to work in a target-driven, fast-paced environment.
• Good interpersonal and relationship-building skills.
• Self-motivated with a positive attitude and strong ownership mindset.

Mandatory Requirements:

• Graduation (Bachelor's Degree).
• Hindi and English Speaking.
• Experience in EdTech Sales OR B2C Sales.
• Strong communication and sales skills.
• Target-oriented mindset and proven sales performance history.