Inside Sales executive/ edtech

D Succeed Learners Private Limited; New Delhi; On-site; INR 279,000 - 558,000; Full time

Benefits offered by this job

Competitive salary + performance-based

Structured sales training

Career growth opportunities

Dynamic EdTech environment

Recognition and rewards

Job summary

D Succeed Learners Private Limited is seeking an Inside Sales Executive in New Delhi to engage with prospective students and parents, understand their learning goals, explain suitable courses, and convert qualified leads into enrollments.

The role requires 1-4 years of inside sales or counselling experience, strong communication skills, and fluency in English and Hindi. You will handle CRM activities, follow-ups, and meet monthly targets in a dynamic EdTech environment.

Qualifications

• Graduate in any discipline; MBA/Sales/Marketing background is a plus.
• 1-4 years of experience in inside sales, counselling, B2C sales, or EdTech sales.

Responsibilities

• Contact leads through calls, WhatsApp, email, and other channels.
• Understand students'/parents' requirements, career goals, and learning needs.
• Explain course features, curriculum, benefits, fees, and payment options.
• Conduct sales pitches and counselling sessions.
• Follow up consistently with prospective customers and move them through the sales funnel.
• Convert leads into paid enrollments and achieve monthly sales/revenue targets.
• Maintain accurate lead and customer information in the CRM.
• Handle objections related to pricing, course suitability, competition, and timing.
• Build strong relationships with prospects and provide a positive customer experience.
• Coordinate with counselling, operations, and academic teams to ensure smooth enrollment.
• Track daily activities, conversions, follow-ups, and pipeline status.
• Stay updated on competitors, market trends, and the company's course offerings.

Skills

Communication skills

Negotiation

Objection handling

Sales-driven

Listening

CRM basics

Excel/Sheets

Follow-up

Time management

English & Hindi

Education

Graduate degree

MBA/Sales/Marketing (preferred)

Tools

CRM tools

MS Excel/Google Sheets

Job description

Job Title: Inside Sales Executive

Industry: EdTech

Department: Sales

Experience: 1-4 years

Employment Type: Full-time

Location: Janak Puri , New delhi

About the Role

We are looking for a highly motivated Inside Sales Executive to join our EdTech sales team. The candidate will be responsible for connecting with prospective students/parents, understanding their learning requirements, explaining suitable courses, and converting qualified leads into enrollments.

Key Responsibilities

• Contact leads through calls, WhatsApp, email, and other communication channels.
• Understand students' or parents' requirements, career goals, and learning needs.
• Explain course features, curriculum, benefits, fees, and payment options.
• Conduct effective sales pitches and product demonstrations/counselling sessions.
• Follow up consistently with prospective customers and move them through the sales funnel.
• Convert leads into paid enrollments and achieve monthly sales/revenue targets.
• Maintain accurate lead and customer information in the CRM.
• Handle objections related to pricing, course suitability, competition, and timing.
• Build strong relationships with prospects and provide a positive customer experience.
• Coordinate with counselling, operations, and academic teams to ensure smooth enrollment.
• Track daily activities, conversions, follow-ups, and pipeline status.
• Stay updated on competitors, market trends, and the company's course offerings.

Required Skills

• Excellent communication and interpersonal skills.
• Strong convincing, negotiation, and objection-handling abilities.
• Target-oriented and comfortable working in a sales-driven environment.
• Good listening and customer-understanding skills.
• Basic knowledge of CRM tools, MS Excel/Google Sheets, and communication platforms.
• Strong follow-up and time-management skills.
• Fluency in English and Hindi; additional regional languages are a plus.

Eligibility

• Graduate in any discipline; MBA/Sales/Marketing background is a plus.
• 1-4 years of experience in inside sales, counselling, B2C sales, or EdTech sales.

Key Performance Indicators (KPIs)

• Monthly revenue/enrollment target achievement
• Lead-to-enrollment conversion rate
• Number of calls and meaningful conversations
• Follow-up effectiveness
• Average revenue per enrollment
• Pipeline management and CRM hygiene
• Customer satisfaction and retention/referral potential

What We Offer

• Competitive salary + performance-based incentives
• Structured sales training and product training
• Career growth opportunities
• Dynamic and fast-paced EdTech work environment
• Recognition and rewards for high performers