Business Development Manager

Melento; Mumbai; Sur place; INR 900 000 - 1 500 000; Plein temps

Résumé du poste

Melento is expanding its sales team in Mumbai, seeking a results-driven Business Development professional. You will identify new markets and opportunities, build long-term client relationships, and act as a trusted advisor to customers.

The role requires expert prospecting, CXO engagement, and strong CRM utilization for pipeline management. You will leverage SaaS product knowledge to demonstrate value and collaborate with Customer Success to ensure onboarding success and ongoing satisfaction.

Qualifications

• Proven Experience as a Business Development professional with a track record of meeting targets.
• Experience in SaaS or BFSI sectors is highly desirable.
• Strong working knowledge of Microsoft Excel and PowerPoint for reporting and presentations.
• Familiarity with CRM tools and sales automation software.

Responsabilités

• Own a new sales territory and identify new business opportunities across markets and channels.
• Establish and nurture long-term relationships with new and existing customers; act as a trusted advisor.
• Conduct thorough research to identify and qualify potential leads and CXO-level stakeholders.
• Maintain a robust sales pipeline through proactive prospecting and follow-ups.
• Keep detailed records of sales, revenue, and invoices; support timely collections.
• Maintain deep knowledge of the SaaS product portfolio to demonstrate value to clients and stay updated on industry trends.
• Collaborate with Customer Success to ensure smooth onboarding and ongoing client satisfaction; use CRM to track leads and analyze performance.

Connaissances

Relationship building

Prospecting

Negotiation

Communication

Consultative selling

Data analytics

Time management

Multitasking

Target attainment

Outils

Salesforce

HubSpot

Excel

PowerPoint

Description du poste

Responsible for a new sales territory, and discovering new business opportunities, including new markets, growth areas, trends, customers, partnerships, products, and services, or new ways of reaching existing markets.

Key Responsibilities:

Relationship Building:

• Establish and nurture long-term relationships with new and existing customers.
• Act as a trusted advisor to clients, understanding their needs and aligning solutions to meet their business objectives.

Prospecting and Research:

• Conduct thorough research to identify and qualify potential leads.
• Develop strategies to build and expand relationships with key stakeholders at CXO level within target accounts.
• Consistently meet or exceed individual and company sales targets.
• Maintain a robust sales pipeline through proactive prospecting and follow-ups.

Revenue Management:

• Keep detailed and accurate records of sales, revenue, and invoices.
• Support the finance team by facilitating timely collection of outstanding payments.

Product Expertise:

• Maintain deep knowledge of the SaaS product portfolio to effectively demonstrate and articulate the value proposition to potential clients.
• Stay updated on industry trends and competitive landscape to position offerings effectively.

Customer Success Collaboration:

• Work closely with the customer success team to ensure smooth onboarding and ongoing satisfaction of clients.
• Proactively address any issues or concerns to maintain long-term customer relationships.
• Leverage CRM tools like Salesforce, HubSpot, or similar platforms to track leads, manage accounts, and analyze sales performance.
• Use data analytics tools to assess sales trends and make informed decisions.

Skills and Requirements

Proven Experience:

• Demonstrated success as a Business Development professional, with a strong sales track record and achievement of targets.
• Prior experience in SaaS (Software as a Service) or BFSI (Banking, Financial Services, and Insurance) sectors is highly desirable.

Technical Proficiency:

• Strong working knowledge of Microsoft Excel and PowerPoint for reporting and presentation purposes.
• Familiarity with CRM tools and sales automation software.

Interpersonal and Negotiation Skills:

• Exceptional ability to build rapport with clients and negotiate effectively to close deals.
• Strong communication skills, both written and verbal, with an emphasis on consultative selling.

Organizational Capabilities:

• Proficient in time management, planning, and multitasking to handle multiple accounts and priorities efficiently.

Data-Driven Mindset:

• Passion for leveraging data to drive decision-making.
• Highly analytical with a methodical approach to problem-solving and developing effective sales strategies, complemented by proven experience in delivering impactful presentations to CXOs and senior decision-makers.