Business Development Manager

Sheetal Jewelleryhouse Llp; Mumbai; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Sheetal Jewelleryhouse Llp in Mumbai is seeking a Business Development Manager to drive growth in the USA and Europe markets. The role focuses on building new B2B jewellery customers, acquiring USA retailers, and generating revenue through end-to-end sales leadership.

You will lead product presentations, negotiate terms, and manage key accounts to expand the customer base and maximize margins. This is a full-time, on-site role based in Mumbai.

Responsibilities

• New Business Development: Identify and develop new B2B jewellery customers across the USA or Europe.
• USA Retailer Acquisition: Target both high-volume retail chains and smaller independent stores.
• Sales & Revenue Generation: Own monthly, quarterly and annual sales targets; manage the full sales cycle from prospecting to repeat business.
• Product Presentation & Client Conversion: Present collections to US retailers and coordinate samples, quotations and custom requirements.
• Commercial Negotiation: Negotiate pricing, margins, payment terms, MOQs and delivery schedules.
• Account Management & Relationship Building: Build long-term relationships with US retailers and act as primary contact.

Job description

Department: Sales & Business Development

Location: Mumbai / Andheri

Market: USA/ EUROPE

Employment Type: Full-Time

About the Role

We are looking for an aggressive, commercially driven Business Development Manager / Sales Manager USA /Europe Market to build and expand our B2B jewellery business across the United States.

Key Responsibilities :

1. New Business Development

• Identify and develop new B2B jewellery customers across the USA OR EUROPE.
• Build a strong pipeline of prospective mom & pop stores, independent retailers, multi-store groups and retail chains.
• Conduct systematic prospecting through calls, emails, LinkedIn, referrals, databases, trade shows and other business-development channels.
• Reach out directly to owners, buyers, purchasing heads, merchandisers and other key decision-makers.
• Convert prospects into active customers and recurring accounts.

2. USA Retailer Acquisition

• Develop a territory-wise customer acquisition strategy for the USA.
• Target both high-volume retail chains and smaller independent jewellery stores.
• Understand the different buying behaviour, product requirements and commercial expectations of independent retailers versus large chains.
• Build relationships with store owners, buyers and senior management.
• Identify opportunities for private-label, customized and regular-stock jewellery programs.

3. Sales & Revenue Generation

• Own monthly, quarterly and annual sales targets for the USA market.
• Manage the complete sales cycle: Prospecting Qualification Product Presentation Sampling Quotation Negotiation Order Closure Production Coordination Dispatch Payment Repeat Business
• Drive new-account revenue as well as repeat business from existing customers.
• Increase customer share of wallet through cross-selling and upselling.
• Maintain healthy sales margins while achieving revenue targets.

4. Product Presentation & Client Conversion

• Present Midamas' jewellery collections and product capabilities to prospective US retailers.
• Understand customer requirements and recommend suitable product ranges.
• Coordinate samples, product selections, quotations and custom requirements.
• Develop compelling commercial propositions based on the customer's price point, product category and target consumer.

5. Commercial Negotiation

• Negotiate pricing, margins, payment terms, MOQ, delivery schedules and other commercial conditions.
• Understand customer profitability and ensure deals are commercially viable for the company.
• Demonstrate strong understanding of costing, pricing and gross margins.
• Handle objections and convert negotiations into confirmed orders.

6. Account Management & Relationship Building

• Build long-term relationships with US retailers and jewellery businesses.
• Act as the primary business contact for assigned customers.
• Regularly understand customer requirements, upcoming collections and purchasing plans.
• Ensure smooth coordination between customers and internal teams.
• Develop customers from first order to long-term strategic accounts.