Business development - Inside Sales

Career Page Consulting; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Career Page Consulting is seeking an experienced inside-sales professional in Bengaluru to drive end-to-end revenue growth by acquiring new B2B customers and supporting Field Sales. You will manage the customer lifecycle from hunting to retention and coordinate with multiple teams for seamless order fulfillment.

Responsibilities include ownership of the inside-sales funnel, achieving new-customer targets, and growing GMV through cross-sell and upsell initiatives.

Qualifications

• 4–10 years of experience in B2B sales or telesales.
• Proven track record in onboarding, customer acquisition, and retention.
• Strong skills in outbound calling, cold calling, inside sales, lead generation and digital sales.

Responsibilities

• New Customer Acquisition – Hunting: identify high-potential B2B customers and convert leads.
• Account Growth: drive repeat business, cross-sell, upsell and increase GMV.
• Field Sales Acquisition Support – ~20%: assist Field Sales through calling, qualification and coordination.
• Order & Customer Management: support product pricing, availability, orders and fulfillment.
• CRM & Performance Management: maintain data in CRM and track pipeline and growth.

Skills

Inside sales

B2B sales

Lead generation

Outbound calling

Digital sales

CRM proficiency

Customer onboarding

Tools

CRM software

Job description

Roles and Responsibilities :

• Drive end-to-end revenue growth through inside sales by acquiring new B2B customers, growing customers acquired by the executive, and supporting the Field Sales team in customer acquisition.
• The role will own the customer lifecycle through Hunting Onboarding First Order Farming Cross-sell Retention GMV Growth, while providing inside-sales support to Field Sales for identified acquisition opportunities.
• Key Responsibilities
• 1. New Customer Acquisition – Hunting
• Identify and target high-potential B2B customers through outbound calling, WhatsApp, digital channels, databases and referrals.
• Qualify prospects, engage decision-makers and convert leads into customers.
• Own the inside-sales funnel from prospecting qualification onboarding first transaction.
• Achieve assigned targets for new customer acquisition, conversion and GMV.
• 2. Account Growth
• Own customers acquired by the executive and drive repeat business and higher GMV.
• Increase wallet share through cross-sell, upsell and category expansion.
• Internal
• Drive repeat orders, transaction frequency and AOV through structured calling and digital engagement.
• Build strong customer relationships and proactively manage churn and inactive accounts.
• 3. Field Sales Acquisition Support – ~20%
• Support Field Sales teams in customer acquisition through inside-sales interventions.
• Work on leads/prospects identified by Field Sales through calling, qualification, follow-ups and appointment coordination.
• Support Field Sales in converting high-potential prospects into active customers.
• Ensure timely handover, follow-up and closure tracking between Growth Hub and Field Sales.
• Maintain clear ownership and avoid duplication of customer engagement.
• 4. Order & Customer Management
• Support customers on product, pricing, availability, orders and fulfilment.
• Coordinate with Category, Operations, Logistics, Finance and CX teams for smooth order execution.
• Resolve customer queries and follow up on receivables where required.
• 5. CRM & Performance Management
• Maintain accurate customer, lead, enquiry and order data in CRM.
• Track pipeline, conversions, active customers, repeat business and account growth

Job Requirements :

• 4-10 years of experience in B2B sales or telesales environment.
• Proven track record in client onboarding, customer acquisition, and retention.
• Strong skills in outbound calling, cold calling, inside sales, lead generation, and digital sales.