Inside Sales

3i Infotech; Navi Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

3i Infotech Limited in Navi Mumbai is seeking an experienced Inside Sales professional to manage inbound and outbound B2B leads, conduct discovery calls, qualify opportunities, and generate meetings for the Field Sales team.

You will nurture leads with timely follow-ups, maintain CRM records, coordinate with Pre-sales, ensure SLA compliance, and uphold data privacy. Fluency in English and CRM experience are preferred.

Qualifications

• 3-7 years of experience in Inside Sales or B2B tele-sales.
• Excellent spoken and written English communication skills.
• Experience selling IT services, software, or enterprise solutions preferred.
• Strong discovery, questioning, and qualification skills.
• Hands-on experience with data mining tools such as Lusha, Apollo, LinkedIn, Zoho, or similar.
• Working knowledge of CRM platforms such as Salesforce, Microsoft Dynamics, or equivalent.
• Strong process orientation and attention to detail. No shortcuts.

Responsibilities

• Manage inbound and outbound B2B leads from multiple sources.
• Conduct discovery calls and qualify leads using the BANT framework.
• Generate qualified meetings and sales-ready opportunities for the Field Sales team.
• Nurture potential leads through regular follow-ups and engagement.
• Maintain accurate CRM records, opportunity updates, and activity reports.
• Coordinate with Pre-sales and Sales teams for lead qualification and smooth handovers.
• Ensure SLA compliance, proper documentation, and post-handover support.
• Follow DPDP guidelines and maintain customer data privacy and compliance.
• Track performance through SQL creation, lead conversion, CRM accuracy, and lead quality.

Skills

Inside Sales experience

English fluency

Discovery skills

Lead qualification

CRM experience

Tools

Lusha

Apollo

LinkedIn

Zoho

Salesforce

Microsoft Dynamics

Job description

Role & responsibilities :

• Manage inbound and outbound B2B leads from multiple sources.
• Conduct discovery calls and qualify leads using the BANT framework.
• Generate qualified meetings and sales-ready opportunities for the Field Sales team.
• Nurture potential leads through regular follow-ups and engagement.
• Maintain accurate CRM records, opportunity updates, and activity reports.
• Coordinate with Pre-sales and Sales teams for lead qualification and smooth handovers.
• Ensure SLA compliance, proper documentation, and post-handover support.
• Follow DPDP guidelines and maintain customer data privacy and compliance.
• Track performance through SQL creation, lead conversion, CRM accuracy, and lead quality.

Preferred candidate profile:

• 3-7 years of experience in Inside Sales or B2B tele-sales.
• Excellent spoken and written English communication skills.
• Experience selling IT services, software, or enterprise solutions preferred.
• Strong discovery, questioning, and qualification skills.
• Hands‑on experience with data mining tools such as Lusha, Apollo, LinkedIn, Zoho, or similar.
• Working knowledge of CRM platforms such as Salesforce, Microsoft Dynamics, or equivalent.
• Strong process orientation and attention to detail. No shortcuts.