Senior Sales Manager

Greytip Software Private Limited; India; On-site; INR 2,400,000 - 3,600,000; Full time

Job summary

Greytip Software Private Limited is seeking an Inside Sales Manager / Head to lead a 50+ member team and drive rapid scaling to 75+ while building a high-velocity sales engine. You will own hiring, onboarding, and a structured ramp-up plan to accelerate performance.

The role emphasizes pipeline forecasting, KPI discipline, SOP design, and ongoing coaching to improve win rates, forecast accuracy, and revenue growth in a fast‑growing B2B SaaS environment.

Qualifications

• 610 years of overall B2B sales experience.
• 47 years of experience leading inside sales teams.
• Proven track record of delivering sustained MoM revenue growth for 12+ months.
• Strong experience in designing sales SOPs, playbooks, and scalable sales processes.
• Demonstrated success in scaling inside sales teams in startup or high-growth environments.
• Expertise in pipeline management, forecasting, and sales performance optimization.
• Strong leadership, coaching, stakeholder management, and analytical skills.

Responsibilities

• Lead and manage a team of 50+ Inside Sales Executives with a roadmap to scale to 75+ members.
• Drive hiring, onboarding, and development through structured 30-60-90 day ramp-up plans.
• Build a scalable sales organization and identify future Team Leads and Sales Supervisors internally.
• Conduct daily huddles, weekly pipeline reviews, and regular coaching sessions.
• Set and monitor individual and team OKRs aligned with revenue goals.
• Run monthly performance reviews and establish accountability frameworks.
• Design and execute incentive programs, SPIFFs, and recognition initiatives.

Skills

Leadership

Coaching

Stakeholder management

Analytical skills

Forecasting

Pipeline management

SOP design

Team building

Job description

Inside Sales Manager / Head Job Description

Key Responsibilities

• Lead and manage a team of 50+ Inside Sales Executives, with a roadmap to scale to 75+ members.
• Drive hiring, onboarding, and development through structured 30-60-90 day ramp-up plans.
• Build a scalable sales organization and identify future Team Leads and Sales Supervisors internally.
• Conduct daily huddles, weekly pipeline reviews, and regular coaching sessions.
• Set and monitor individual and team OKRs aligned with revenue goals.
• Run monthly performance reviews and establish accountability frameworks.
• Design and execute incentive programs, SPIFFs, and recognition initiatives.

2. Revenue Growth & Forecasting

• Own and deliver consistent month-on-month (MoM) revenue growth targets.
• Build and maintain rolling 90-day revenue forecasts with minimum 3x pipeline coverage.
• Analyze revenue trends, identify performance gaps, and implement corrective actions.
• Ensure forecast accuracy through disciplined pipeline management and deal-stage hygiene.
• Develop team capacity plans to support business growth targets.
• Monitor leading indicators (calls, demos, opportunities) and lagging indicators (revenue, closures).
• Partner with leadership and finance teams to establish achievable yet ambitious revenue goals.

3. Sales Process Design & SOP Management

• Design and optimize the complete inside sales process from lead assignment to deal closure.
• Develop sales playbooks covering prospecting, discovery, objection handling, and closing strategies.
• Create and maintain SOPs for lead qualification, demos, proposals, negotiations, and win/loss analysis.
• Implement SLA-driven lead management processes and follow-up cadences.
• Build multi-channel outreach frameworks across calls, emails, WhatsApp, and LinkedIn.
• Create battle cards, competitor analysis documents, and pricing negotiation frameworks.
• Conduct periodic process audits and update SOPs based on market and product changes.
• Establish structured deal review mechanisms to improve forecast accuracy and pipeline quality.
• Own pipeline generation targets and ensure a steady flow of qualified opportunities.
• Improve conversion rates across all funnel stages.
• Identify and address pipeline leakage through targeted interventions.
• Collaborate with Field Sales and Account Executives to ensure seamless opportunity handoffs.
• Track deal velocity and proactively manage stalled opportunities.
• Drive pipeline visibility, accuracy, and revenue predictability.

Experience & Qualifications (Must Have)

• 610 years of overall B2B sales experience.
• 47 years of experience leading inside sales teams.
• Proven track record of delivering sustained MoM revenue growth for 12+ months.
• Strong experience in designing sales SOPs, playbooks, and scalable sales processes.
• Demonstrated success in scaling inside sales teams in startup or high-growth environments.
• Expertise in pipeline management, forecasting, and sales performance optimization.
• Strong leadership, coaching, stakeholder management, and analytical skills.

Preferred Industry Experience

• B2B SaaS
• CPaaS / CCaaS Platforms
• Telecom & Cloud Solutions
• Customer Experience (CX) Platforms
• AI Agents & Conversational AI
• CRM / ERP Solutions
• B2B EdTech
• Enterprise Technology Sales