Business Development Associate – Inside Sales

Mushroom World Group; Bhopal; On-site; INR 279,000 - 469,000; Full time

Job summary

A health and nutrition product company is seeking a motivated Business Development Associate – Inside Sales to join their team in Bhopal, India. This role focuses on engaging with potential customers and clearly explaining the benefits of their health and nutrition products. Candidates should be graduates with 0-2 years of experience in inside sales or tele-sales, preferably in healthcare. Excellent communication skills and a target-oriented mindset are essential. Join to help drive sales and foster customer relationships.

Qualifications

• Minimum Graduate in any discipline.
• 0–2 years of experience in inside sales or tele-sales.
• Excellent communication and interpersonal skills.
• Strong persuasion, negotiation, and objection handling.
• Ability to understand customer needs and explain solutions.
• Basic computer proficiency and CRM familiarity.
• Target-oriented mindset with a positive attitude.

Responsibilities

• Contact potential customers from leads provided by the company.
• Understand customer needs, symptoms, and concerns to recommend products.
• Maintain a high level of product knowledge to address queries.
• Maintain product knowledge to address queries.
• Follow consultative sales approach per guidelines.
• Achieve monthly sales targets and maintain conversion rates.
• Update CRM with call details, feedback, and follow-ups.
• Coordinate with support/dispatch for order processing.
• Build positive customer relationships for repeat purchases.
• Participate in training to enhance product knowledge and sales skills.

Skills

Communication skills

Interpersonal skills

Persuasion

Negotiation

Objection-handling

Understanding customer needs

Basic computer proficiency

Familiarity with CRM tools

Education

Graduate in any discipline

Tools

CRM tools

Job description

Job Summary

We are seeking a motivated and customer-focused Business Development Associate – Inside Sales to join our team. The role involves engaging with potential customers (leads provided by the company) and explaining our Health & Nutrition-Products/ Services in a clear, confident, and persuasive manner.

Key Responsibilities

• Contact potential customers from the leads provided by the company and introduce them to our product/ services range.
• Understand customer needs, symptoms, and concerns to recommend appropriate products.
• Clearly explain product/Services benefits, usage, pricing, and unique value propositions.
• Maintain a high level of product/ service knowledge to address customer queries effectively.
• Follow a consultative sales approach while ensuring compliance with company guidelines.
• Achieve monthly sales targets and maintain conversion rate benchmarks.
• Update CRM with accurate call details, customer feedback, and follow-ups.
• Coordinate with the support and dispatch teams to ensure smooth order processing.
• Build and maintain positive customer relationships to support repeat purchases.
• Participate in training programs to enhance product knowledge and sales skills.

Required Skills & Qualifications

• Minimum Graduate in any discipline.
• 0–2 years of experience in inside sales or tele-sales (experience in healthcare/wellness/homeopathy preferred).
• Excellent communication and interpersonal skills.
• Strong persuasion, negotiation, and objection-handling abilities.
• Ability to understand customer needs and explain solutions effectively.
• Basic computer proficiency and familiarity with CRM tools.
• Target-oriented mindset with a positive attitude.