Inside Sales Associate

Tricog Health Services; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

Tricog Health Services is hiring an Inside Sales Associate in Bengaluru to drive revenue through customer engagement, lead qualification, and effective sales strategies. You will nurture relationships, understand client needs, and promote products or services to meet targets and deliver positive customer experiences.

The role requires experience across the full customer journey, strong communication, and proficiency with CRM tools.

Qualifications

• Experience with the full lifecycle of the customer journey, from initial contact to demo and conversion.
• Proficient in reporting through Excel/Google Sheets or CRM.
• Strong interpersonal and collaboration skills across cross-functional teams.
• Excellent written and verbal communication to convey messages clearly.

Responsibilities

• Generate opportunities through organic, in-house, and marketing channels.
• Ensure accurate data entry and maintain user lead-flow funnels.
• Respond to user queries promptly, meeting turnaround time targets.
• Deliver accurate sales pitches and set right expectations with users.

Skills

Lead qualification

CRM reporting

Interpersonal skills

Communication

Education

Bachelor's or Master's degree

Job description

Job Title: Inside Sales Associate

About the Role of Inside Sales Associate

As an Inside Sales Associate, you will be an integral part of our sales team, responsible for driving

revenue growth through proactive customer engagement, lead qualification, and effective sales

strategies. Your role involves establishing and nurturing customer relationships, understanding their needs, and promoting our products or services. Through your efforts, you will contribute to

achieving sales targets, delivering exceptional customer experiences, and supporting the overall

the success of our organization.

Roles and Responsibilities

• The associate is responsible for generating opportunities through organic, in-house, and marketing channels
• Ensure accurate data entry, input and output tasks w.r.t. user lead-flow funnels
• Ensure adherence to TAT in responding to user queries, requests and/or incoming leads
• Ensure sales pitches delivered are accurate, and set the right expectations with the users.
  

Additional Information

• Team-oriented with a proactive and collaborative approach to problem-solving.
• Result-oriented way of working with ownership and responsibility
• Ability to work in a fast-paced and dynamic environment.
• Goal-oriented with a focus on achieving sales goals and objectives.
• Coordinate with the backend supply/Operations team to ensure timely fulfilment of orders.
• Ensure a minimum volume of users/leads are reached out to every day.
• Prioritize goal achievement, and hold oneself accountable to targets set with the leadership.
• Track individual sales/conversions made, whilst retaining a high customer satisfaction score.
• Ensure adherence to operating procedures w.r.t. the user flow, the calling flow and the fulfilment processes.

Competencies: Positive attitude, adaptability, and willingness to learn and grow, go-getter

attitude

Skills Required:

• Experience with completing the full lifecycle of the customer journey, starting from initial contact, demo & conversion
• Should be proficient in reporting through Excel/Google Sheets/ CRM
• Effective interpersonal skills to work collaboratively with cross-functional teams.
• Good communication skills both written and verbal so that he/she is clear in driving down the message to his team

Education: Bachelor's or master's degree in any domain

Year of Experience: 6 Months - 2 years of prior experience with telesales/ sales.

Industry: Healthtech/ medical equipment Healthcare or devices or start-up background

is an added edge.

Additional Information

• Team-oriented with a proactive and collaborative approach to problem-solving.
• Result-oriented way of working with ownership and responsibility
• Ability to work in a fast-paced and dynamic environment.
• Goal-oriented with a focus on achieving sales goals and objectives.