Branch Relationship Manager Branch Banking

Au Small Finance Bank Ltd.

Hyderabad

On-site

INR 450,000 - 650,000

Full time

45 hours ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

AU Small Finance Bank Limited is recruiting a Branch Relationship Manager for the Vanasthalipuram Phase 1 in Hyderabad. The role emphasizes managing branch banking operations, customer relationships, and sales growth while ensuring compliance and service excellence.

You will lead a small team, coordinate with credit, operations, and marketing, and promote digital banking initiatives. The ideal candidate has 5–7 years in branch banking or financial services sales, with a strong grasp of financial

Qualifications

Minimum 5–7 years in branch banking or financial services sales.
Demonstrated leadership capabilities and team management experience.
Bachelor’s degree or MBA preferred depending on role seniority.

Responsibilities

Lead and manage all branch banking operations to achieve sales targets and operational efficiency.
Develop and maintain relationships with customers, offering tailored banking solutions.
Drive business development by identifying new market opportunities and cross-selling products.

Skills

Branch Operations Management

Customer Relationship Management

Financial Product Knowledge

Regulatory Compliance and Risk

Sales and Business Development

Team Leadership

Performance Monitoring and Reporting

Customer Service

Market Analysis

Digital Banking Platforms

Education

Bachelor’s degree in Finance, Business Administration, or related field

MBA or equivalent postgraduate qualification

Job description

Branch Relationship Manager Branch Banking Vanasthalipuram Phase 1 Hyderabad, Hyderabad, Telangana, India Full Time

Job Description

Group Company: AU Small Finance Bank Limited

Designation: Branch Relationship Manager Branch Banking

Office Location:

Primary Responsibilities

#*Primary Responsibilities*#

Additional Responsibilities

#*Additional Responsibilities*#

Reporting Team

Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#

Education and Experience

Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required work experience

Role: #*Role*#
Years of experience: #*Years of experience*#

Job Brief: AU Small Finance Bank Limited is seeking a dynamic and experienced professional to lead and manage branch-level banking operations with a strong focus on customer relationship management and sales growth. The role involves driving business development initiatives, ensuring compliance with regulatory standards, and delivering exceptional customer service to enhance the bank's market presence. The ideal candidate will possess a deep understanding of financial products, branch operations, and team leadership within the financial services sector, contributing to the bank's strategic objectives and sustainable growth.

Responsibilities

Lead and manage all branch banking operations to achieve sales targets and operational efficiency in alignment with the bank’s strategic goals.
Develop and maintain strong relationships with customers, understanding their financial needs and providing tailored banking solutions to enhance customer satisfaction and retention.
Drive business development by identifying new market opportunities, cross-selling financial products, and expanding the branch’s customer base.
Ensure strict adherence to regulatory compliance, internal policies, and risk management protocols to safeguard the bank’s interests.
Supervise, mentor, and motivate branch staff to deliver high-quality service and achieve individual and team performance targets.
Monitor branch financial performance, prepare regular reports, and implement corrective actions to optimize profitability.
Collaborate with internal departments such as credit, operations, and marketing to streamline processes and improve customer experience.
Handle customer grievances promptly and effectively to maintain the bank’s reputation and customer trust.
Conduct market research and competitor analysis to stay updated on industry trends and adjust branch strategies accordingly.
Implement and promote digital banking initiatives to enhance service delivery and operational efficiency at the branch level.

Skill

Branch Operations Management
Customer Relationship Management (CRM)
Financial Product Knowledge
Regulatory Compliance and Risk Management
Sales and Business Development
Team Leadership and Staff Development
Performance Monitoring and Reporting
Conflict Resolution and Customer Service
Market Analysis and Competitor Benchmarking
Digital Banking Platforms

Preferred Qualifications

Bachelor’s degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
Minimum of 5-7 years of experience in branch banking or financial services sales with proven leadership capabilities.

Key Performance Indicators: #*Key Performance Indicators*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required abilities