Relationship Manager - Inhouse Sales

AU Small Finance Bank; Palin; On-site; INR 700,000 - 1,200,000; Full time

Job summary

AU Small Finance Bank Limited in India seeks a Relationship Manager - Inhouse Sales to grow and manage existing client relationships. You will analyze financial needs, recommend banking solutions, and collaborate with teams to ensure smooth processing of loans, deposits, and investments.

The role targets high sales performance, strong negotiation, and cross-selling while maintaining compliance and excellent customer service across inhouse clients.

Qualifications

• Bachelor's degree in Finance, Business Administration, or related field; MBA preferred.
• Minimum of 5 years of sales experience in financial services, preferably banking or microfinance.

Responsibilities

• Develop and maintain relationships with existing clients and provide tailored banking solutions.
• Achieve and exceed sales targets by promoting bank products to inhouse clients.
• Conduct financial needs analysis and offer products including loans, deposits, and investments.
• Collaborate with credit, operations, and risk teams to ensure smooth processing and disbursal.
• Monitor client portfolios to identify upsell opportunities and conduct cross-selling.
• Resolve client queries to maintain satisfaction and retention.
• Prepare and present sales reports and forecasts to senior management.

Skills

Client Relationship Management

Financial Needs Analysis

Inhouse Sales Strategy

Product Knowledge of Banking Services

Negotiation and Persuasion

Cross-selling and Upselling Techniques

Regulatory Compliance in Banking

Sales Forecasting and Reporting

Risk Assessment and Mitigation

Customer Service Excellence

Interpersonal Communication

Team Collaboration

Market and Competitor Analysis

Education

Bachelor's degree in Finance/Business Administration

MBA or equivalent postgraduate qualification

Job description

Group Company: AU Small Finance Bank Limited

Designation: Relationship Manager - Inhouse Sales

Office Location:

Position description: #*Position description*#

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

• Reporting Designation: #*Reporting Designation*#
• Reporting Department: #*Reporting Department*#

Educational qualifications preferred

#*Education and Experience*#

• Category: #*Category*#
• Field specialization: #*Field specialization*#
• Degree: #*Degree*#
• Academic score: #*Academic score*#
• Institution tier: #*Institution tier*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required work experience

• Industry: #*Industry*#
• Role: #*Role*#
• Years of experience: #*Years of experience*#

Job Brief: - AU Small Finance Bank Limited is seeking a dynamic and experienced professional to join our Sales Department as a Relationship Manager specializing in inhouse sales. This role is pivotal in driving the bank's growth by managing and expanding relationships with existing clients, understanding their financial needs, and offering tailored banking solutions. The ideal candidate will possess a deep understanding of financial products, excellent interpersonal skills, and a proven track record in sales within the financial services sector. This position demands strategic thinking, strong negotiation capabilities, and the ability to work collaboratively with cross-functional teams to achieve business objectives and enhance customer satisfaction.

Responsibilities

• Develop and maintain strong relationships with existing clients to understand their financial needs and provide appropriate banking solutions.
• Achieve and exceed sales targets by promoting the banks products and services to inhouse clients.
• Conduct detailed financial needs analysis and offer customized product recommendations including loans, deposits, and investment products.
• Collaborate with credit, operations, and risk teams to ensure smooth processing and timely disbursal of financial products.
• Monitor client portfolios regularly to identify opportunities for upselling and cross-selling additional banking products.
• Resolve client queries and issues promptly to maintain high levels of customer satisfaction and retention.
• Prepare and present regular sales reports and forecasts to senior management, highlighting key performance metrics and market trends.
• Stay updated with industry developments, regulatory changes, and competitor offerings to provide informed advice to clients.
• Participate in training programs and workshops to enhance product knowledge and sales techniques.
• Ensure compliance with all internal policies, regulatory requirements, and ethical standards in all sales activities.

Skill

• Client Relationship Management
• Financial Needs Analysis
• Inhouse Sales Strategy
• Product Knowledge of Banking Services
• Negotiation and Persuasion
• Cross-selling and Upselling Techniques
• Regulatory Compliance in Banking
• Sales Forecasting and Reporting
• Risk Assessment and Mitigation
• Customer Service Excellence
• Interpersonal Communication
• Team Collaboration
• Market and Competitor Analysis

Preferred Qualifications

• Bachelors degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification is preferred.
• Minimum of 5 years of experience in sales within the financial services industry, preferably in banking or microfinance sectors.

Key Performance Indicators: #*Key Performance Indicators*#

Required Competencies: #*Required Competencies*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required abilities

• Physical: #*Physical*#
• Other: #*Other*#

Work Environment Details: #*Work Environment Details*#

Specific requirements

• Travel: #*Travel*#
• Vehicle: #*Vehicle*#
• Work Permit: #*Work Permit*#

Other details

• Pay Rate: #*Pay Rate*#
• Contract Types: #*Contract Types*#
• Time Constraints: #*Time Constraints*#
• Compliance Related: #*Compliance Related*#
• Union Affiliation: #*Union Affiliation*#

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.