Branch Manager Branch Banking

Au Small Finance Bank Ltd.

Puducherry

On-site

INR 900,000 - 1,200,000

Full time

45 hours ago

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Job summary

AU Small Finance Bank Limited is seeking a dynamic professional to lead and manage branch operations within the Sales department. The role focuses on strategic leadership to drive growth, ensure regulatory compliance, and deliver superior customer service in financial services.

You will oversee branch activities, manage a team, and implement sales strategies to meet targets while upholding the bank's values.

Qualifications

Bachelor’s degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
Minimum of 5-7 years of experience in branch banking or financial services with proven leadership capabilities.

Responsibilities

Lead and manage all branch operations to ensure efficient and compliant delivery of banking services.
Develop and execute sales strategies to achieve branch business targets and revenue growth.
Build and maintain strong relationships with customers to enhance customer satisfaction and retention.
Supervise, mentor, and motivate branch staff to achieve individual and team performance goals.
Ensure strict adherence to regulatory guidelines, internal policies, and risk management protocols.
Analyze branch performance metrics and prepare detailed reports for senior management review.
Identify new business opportunities and collaborate with marketing teams to expand the customer base.
Manage branch budgeting, expense control, and resource allocation to optimize profitability.
Coordinate with credit and risk teams to ensure timely and accurate loan processing and approvals.
Implement customer feedback mechanisms to continuously improve service quality and operational processes.

Skills

Branch Operations Management

Sales Strategy Development

CRM

Regulatory Compliance

Team Leadership and Development

Financial Analysis and Reporting

Risk Management

Loan Processing and Credit Evaluation

Budgeting and Expense Management

Performance Metrics Analysis

Education

Bachelor’s degree in Finance or Business Administration

MBA or equivalent postgraduate qualification preferred

Job description

Full Time

Job Description

Group Company:

AU Small Finance Bank Limited

Office Location:

Primary Responsibilities:

#*Primary Responsibilities*#

Additional Responsibilities:

#*Additional Responsibilities*#

Reporting Team

Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#

#*Education and Experience*#

Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#

Required Certification/s:

#*Required Certification/s*#

Required Training/s:

#*Required Training/s*#

Required work experience

Role: #*Role*#
Years of experience: #*Years of experience*#

Job Brief:

AU Small Finance Bank Limited is seeking a dynamic and experienced professional to lead and manage branch operations within the Sales department. This role demands a strategic leader who can drive business growth, ensure operational excellence, and deliver superior customer service in the financial services sector. The ideal candidate will be responsible for overseeing all branch activities, managing a team, and implementing sales strategies to achieve targets while maintaining compliance with regulatory standards. This position requires a strong understanding of banking products, customer relationship management, and the ability to foster a high-performance culture aligned with the bank's values and goals.

Responsibilities:

Lead and manage all branch operations to ensure efficient and compliant delivery of banking services.
Develop and execute sales strategies to achieve branch business targets and revenue growth.
Build and maintain strong relationships with customers to enhance customer satisfaction and retention.
Supervise, mentor, and motivate branch staff to achieve individual and team performance goals.
Ensure strict adherence to regulatory guidelines, internal policies, and risk management protocols.
Analyze branch performance metrics and prepare detailed reports for senior management review.
Identify new business opportunities and collaborate with marketing teams to expand the customer base.
Manage branch budgeting, expense control, and resource allocation to optimize profitability.
Coordinate with credit and risk teams to ensure timely and accurate loan processing and approvals.
Implement customer feedback mechanisms to continuously improve service quality and operational processes.

Skill:

Branch Operations Management
Sales Strategy Development
Customer Relationship Management (CRM)
Regulatory Compliance
Team Leadership and Development
Financial Analysis and Reporting
Risk Management
Loan Processing and Credit Evaluation
Budgeting and Expense Management
Performance Metrics Analysis

Preferred Qualifications:

Bachelor’s degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
Minimum of 5-7 years of experience in branch banking or financial services with proven leadership capabilities.

Key Performance Indicators:

#*Key Performance Indicators*#

Required Knowledge:

#*Required Knowledge*#

Required Skills:

#*Required Skills*#

Required abilities