Bank Officer Branch Banking

Au Small Finance Bank Ltd.

Thiruvallur District

Sur place

INR 600 000 - 1 000 000

Plein temps

Il y a 45 heures

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Résumé du poste

AU Small Finance Bank Limited is seeking a proactive Bank Officer for branch banking to drive sales, manage customer relationships, and ensure compliance with banking regulations. The role focuses on delivering financial solutions, cross-selling products, and maintaining service quality in a dynamic branch environment.

The candidate should have a strong understanding of retail banking products, excellent communication skills, and the ability to collaborate with internal teams to meet targets and

Qualifications

Bachelor’s degree required from a recognized university.
Minimum of 3 years of branch banking or sales experience in financial services.
Solid knowledge of KYC/AML compliance and banking regulations.

Responsabilités

Drive branch-level sales of banking products to meet and exceed targets.
Develop and maintain relationships with customers to understand financial needs and offer tailored solutions.
Coordinate with internal teams to process loan applications, account openings, and other banking transactions.
Ensure compliance with KYC/AML regulations and regulatory guidelines.
Monitor branch performance metrics and report progress to senior management.
Support branch marketing initiatives and community outreach to strengthen brand presence.

Connaissances

Retail Banking Sales

Customer Relationship Management (CRM)

KYC and AML Compliance

Loan Processing and Documentation

Financial Product Knowledge

Branch Operations Management

Cross-Selling and Upselling Techniques

Regulatory Compliance

Risk Management

Communication and Interpersonal Skills

Report Preparation and Analysis

Problem Solving and Conflict Resoul...

Formation

Bachelor’s degree in Finance, Business Administration, or a related field

Description du poste

Kakkalur Village Thiruvalur, Thiruvallur, Tamil Nadu, India ..+ 1

Full Time

Job Description

Group Company: AU Small Finance Bank Limited

Designation: Bank Officer Branch Banking

Office Location:

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#

#*Education and Experience*#

Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required work experience

Role: #*Role*#
Years of experience: #*Years of experience*#

Job Brief:- AU Small Finance Bank Limited is seeking a dedicated and proactive professional to join our Sales Department as a Bank Officer specializing in branch banking. This role is pivotal in driving branch-level sales initiatives, managing customer relationships, and ensuring compliance with banking regulations. The ideal candidate will possess a strong understanding of financial products, excellent communication skills, and the ability to work collaboratively within a dynamic team environment. This position offers an opportunity to contribute to the bank's growth by delivering exceptional service and achieving sales targets in a competitive financial services landscape.

Responsibilities

Drive branch-level sales of banking products including savings accounts, fixed deposits, loans, and other financial services to meet and exceed targets.
Develop and maintain strong relationships with customers to understand their financial needs and provide tailored banking solutions.
Conduct thorough customer due diligence and ensure compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
Coordinate with internal teams to facilitate smooth processing of loan applications, account openings, and other banking transactions.
Monitor branch performance metrics and prepare regular reports for senior management to track sales progress and operational efficiency.
Identify opportunities for cross-selling and upselling banking products to enhance customer value and branch profitability.
Resolve customer queries and complaints promptly while maintaining high standards of customer service and satisfaction.
Ensure adherence to all regulatory guidelines and internal policies to mitigate operational risks within the branch.
Participate in training programs to stay updated on new banking products, market trends, and compliance requirements.
Support branch marketing initiatives and community outreach programs to enhance the bank’s brand presence locally.

Skill

Retail Banking Sales
Customer Relationship Management (CRM)
KYC and AML Compliance
Loan Processing and Documentation
Financial Product Knowledge
Branch Operations Management
Cross-Selling and Upselling Techniques
Regulatory Compliance
Risk Management
Communication and Interpersonal Skills
Report Preparation and Analysis
Problem Solving and Conflict Resolution

Preferred Qualifications

Bachelor’s degree in Finance, Business Administration, or a related field from a recognized university.
Minimum of 3 years of experience in branch banking or sales within the financial services industry, preferably with a small finance bank or similar institution.

Key Performance Indicators: #*Key Performance Indicators*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required abilities