Bank Officer Branch Banking

Au Small Finance Bank Ltd.

Bengaluru

On-site

INR 350,000 - 550,000

Full time

2 days ago

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Job summary

AU Small Finance Bank Limited is seeking a Bank Officer (Branch Banking) to drive branch-level sales, manage customer relationships, and ensure compliance with banking regulations. The role focuses on delivering financial products, meeting targets, and contributing to growth in a dynamic retail banking environment.

The ideal candidate will have strong communication skills and the ability to work collaboratively within a team, with 3–5 years of branch banking or sales experience.

Qualifications

Bachelor’s degree in Finance, Business Administration, or a related field is required.
3–5 years of experience in branch banking or sales within financial services, preferably retail banking.

Responsibilities

Drive branch-level sales of banking products to meet and exceed targets.
Develop and maintain relationships with customers to offer tailored solutions.
Ensure KYC/AML compliance and manage customer due diligence.
Coordinate loan applications, account openings, and other banking transactions.
Monitor branch metrics and prepare reports for senior management.
Resolve customer queries and maintain high satisfaction and loyalty.
Stay updated on banking products, market trends and regulatory changes.
Support audits and adhere to internal controls and regulatory guidelines.
Train and mentor junior staff on sales techniques and product knowledge.
Participate in community outreach and marketing to grow the customer base.

Skills

Retail Banking Sales

CRM

KYC and AML Compliance

Loan Processing and Documentation

Financial Product Knowledge

Branch Operations Management

Risk Management and Internal Controls

Communication and Negotiation

Data Analysis and Reporting

Team Leadership and Training

Education

Bachelor’s degree in Finance, Business Administration, or a related field

Job description

Full Time

Job Description

Group Company: AU Small Finance Bank Limited

Designation: Bank Officer Branch Banking

Office Location:

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#

#*Education and Experience*#

Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required work experience

Role: #*Role*#
Years of experience: #*Years of experience*#

Job Brief

AU Small Finance Bank Limited is seeking a dedicated and proactive professional to join our Sales Department as a Bank Officer specializing in branch banking. This role is pivotal in driving branch-level sales initiatives, managing customer relationships, and ensuring compliance with banking regulations. The ideal candidate will possess a strong understanding of financial products, excellent communication skills, and the ability to work collaboratively within a dynamic team environment. This position offers an opportunity to contribute to the bank's growth by delivering exceptional service and achieving sales targets in a competitive financial services landscape.

Responsibilities

Drive branch-level sales of banking products including savings accounts, fixed deposits, loans, and other financial services to meet and exceed targets.
Develop and maintain strong relationships with customers to understand their financial needs and provide tailored banking solutions.
Conduct thorough customer due diligence and ensure compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) policies.
Coordinate with internal teams to facilitate smooth processing of loan applications, account openings, and other banking transactions.
Monitor branch performance metrics and prepare regular reports for senior management to track sales progress and operational efficiency.
Resolve customer queries and complaints promptly to maintain high levels of customer satisfaction and loyalty.
Stay updated with the latest banking products, market trends, and regulatory changes to provide accurate information and advice to customers.
Support branch audits and ensure adherence to internal controls and regulatory guidelines to mitigate operational risks.
Train and mentor junior staff on sales techniques, product knowledge, and compliance requirements to enhance overall branch performance.
Participate in community outreach programs and marketing campaigns to promote the bank’s brand and expand the customer base.

Skill

Retail Banking Sales
Customer Relationship Management (CRM)
KYC and AML Compliance
Loan Processing and Documentation
Financial Product Knowledge
Branch Operations Management
Risk Management and Internal Controls
Communication and Negotiation
Data Analysis and Reporting
Team Leadership and Training

Preferred Qualifications

Bachelor’s degree in Finance, Business Administration, or a related field from a recognized university.
Minimum of 3-5 years of experience in branch banking or sales within the financial services industry, preferably with a focus on retail banking.

Key Performance Indicators: #*Key Performance Indicators*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required abilities