Senior Bank Officer Branch Banking

Au Small Finance Bank Ltd.

Chennai

On-site

INR 800,000 - 1,400,000

Full time

45 hours ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

AU Small Finance Bank Limited in Chennai invites an experienced Senior Bank Officer to lead branch sales and relationship management. You will drive sales initiatives, mentor staff, ensure compliance, and deliver customer-focused financial solutions.

The role requires deep product knowledge, strategic thinking, and a track record of meeting sales targets in a regulated environment. Strong leadership and collaboration with cross-functional teams are essential.

Qualifications

Bachelor’s degree in Finance, Business Administration, or related field; MBA preferred.
7-10 years experience in branch banking or sales with leadership.
Strong knowledge of banking products and regulatory compliance.

Responsibilities

Lead and manage branch sales operations to meet targets.
Develop sales strategies for banking products.
Build relationships with customers and provide solutions.
Ensure regulatory compliance and risk management at branch.
Analyze sales data and report to senior management.
Coach and train branch staff to improve sales and service.
Collaborate with credit, operations, and marketing.
Identify new business opportunities and market trends.
Handle customer queries and escalations.
Oversee cash management and daily operations.

Skills

Branch Sales Management

Customer Relationship Management

Financial Product Knowledge

Regulatory Compliance

Risk Management

Team Leadership and Mentoring

Data Analysis and Reporting

Strategic Planning

Conflict Resolution

Cash and Transaction Management

Market Trend Analysis

Cross-functional Collaboration

Education

Bachelor’s degree in Finance, Business Administration, or related field

MBA or equivalent postgraduate qualification

Job description

Full Time

Job Description

Group Company: AU Small Finance Bank Limited

Designation: Senior Bank Officer Branch Banking

Office Location:

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#

#*Education and Experience*#

Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required work experience

Role: #*Role*#
Years of experience: #*Years of experience*#

Job Brief:

- We are seeking a highly experienced and motivated Senior Bank Officer to join the Branch Banking team at AU Small Finance Bank Limited. This role is pivotal in driving branch-level sales initiatives, managing customer relationships, and ensuring compliance with regulatory standards within the financial services sector. The ideal candidate will possess a deep understanding of banking products, excellent leadership capabilities, and a proven track record in achieving sales targets while delivering exceptional customer service. This position demands strategic thinking, operational excellence, and the ability to mentor and guide branch staff to enhance overall branch performance.

Responsibilities

Lead and manage branch sales operations to achieve and exceed business targets in alignment with AU Small Finance Bank's strategic goals.
Develop and implement effective sales strategies to promote banking products and services tailored to customer needs.
Build and maintain strong relationships with customers, understanding their financial requirements and providing appropriate solutions.
Ensure strict adherence to regulatory compliance, internal policies, and risk management protocols within the branch.
Monitor branch performance metrics, analyze sales data, and prepare detailed reports for senior management review.
Coach, mentor, and train branch staff to enhance their sales capabilities, product knowledge, and customer service skills.
Collaborate with cross-functional teams including credit, operations, and marketing to streamline processes and improve customer experience.
Identify new business opportunities and market trends to expand the branch’s customer base and product penetration.
Handle complex customer queries and resolve escalations promptly to maintain high levels of customer satisfaction.
Oversee cash management, transaction processing, and ensure accuracy in daily branch operations.

Skill

Branch Sales Management
Customer Relationship Management (CRM)
Financial Product Knowledge
Regulatory Compliance
Risk Management
Team Leadership and Mentoring
Data Analysis and Reporting
Strategic Planning
Conflict Resolution
Cash and Transaction Management
Market Trend Analysis
Cross-functional Collaboration

Preferred Qualifications

Bachelor’s degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification is preferred.
Minimum of 7-10 years of experience in branch banking or sales within the financial services industry, with demonstrated leadership experience.

Key Performance Indicators

#*Key Performance Indicators*#

Required Knowledge

#*Required Knowledge*#

Required Skills

#*Required Skills*#

Required abilities