Branch Manager - Retail MFB

Tata Capital; Hanamkonda; On-site; INR 250,000 - 400,000; Full time

Job summary

Tata Capital is seeking a sales-oriented professional to lead microfinance operations in assigned territories. You will drive disbursement targets, manage delinquency, and ensure robust field activity through regular centre visits and meetings.

The role requires graduate qualifications, strong relationship skills, and a flair for sales to build customer trust and expand the client base in microfinance.

Qualifications

• Graduate in any discipline.
• Basic understanding of Microfinance and JLG model is preferred.
• Strong client-facing and communication skills.

Responsibilities

• Drive disbursement targets and manage delinquency with a focus on daily/weekly collections.
• Identify Joint liability Groups (JLG) and suitable customers across territories for loan disbursal.
• Oversee field teams and ensure regular visits, centre meetings, and relationship building with customers.

Skills

Relationship management

Business sourcing

Sales flair

Customer service basics

Education

Graduate in any discipline

Job description

To ensure the achievement of disbursement targets with minimum delinquency

Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies.

Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach.

Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas.

Disbursement, repayment and delinquency management, achieving daily / weekly collections targets

Makes a close follow up of the disbursed loans, especially of the ones not paying on time.

Undertake regular field visits, Centre Meeting and loan applicants

Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds.

Build strong client relationships both internally and externally and build a strong brand identification with potential customers.

Ensuring weekly / daily meetings & visit to centre

Fresher to maximum of

rs exp + as a sales officer in microfinance business

Basic understanding about Microfinance business and JLG model working would be preferred.

Key Skills

• Relationship management, Business sourcing
• Flair for sales
• Understand critical attributes of customer service

Qualification-

Graduate in any discipline

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