Branch Manager - Retail MFB

Tata Capital; Sri Sathya Sai; On-site; INR 167,000 - 279,000; Full time

Job summary

Tata Capital is seeking a Microfinance Sales Officer with a focus on disbursement targets and portfolio quality across assigned territories. Fresh graduates are welcome and may grow into leadership roles with strong performance.

The role requires active field visits, identifying JLG opportunities, and building lasting customer relationships while ensuring timely repayments and monthly collections. Travel to various centers and regions is expected to expand reach and brand presence.

Qualifications

• Graduation in any discipline is required.
• Strong communication and customer handling skills.
• Willingness to travel for field visits and client meetings.

Responsibilities

• Achieve disbursement targets with minimum delinquency.
• Identify JLG groups and disburse loans suitable for target customers and regions.
• Develop and manage teams across territories for market penetration.
• Assess potential client base and product acceptability in new regions.

Skills

Relationship management

Sales flair

Customer service

Education

Graduate in any discipline

Job description

• To ensure the achievement of disbursement targets with minimum delinquency
• Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies.
• Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach.
• Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas.
• Disbursement, repayment and delinquency management, achieving daily / weekly collections targets
• Makes a close follow up of the disbursed loans, especially of the ones not paying on time.
• Undertake regular field visits, Centre Meeting and loan applicants
• Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensuring weekly / daily meetings & visit to centre
• Fresher to maximum of
• rs exp + as a sales officer in microfinance business
• Basic understanding about Microfinance business and JLG model working would be preferred.

Key Skills

• Relationship management, Business sourcing
• Flair for sales
• Understand critical attributes of customer service

Qualification- Graduate in any discipline