Branch Manager - GL West

Bajaj Finance; Yavatmal District; On-site; INR 600,000 - 1,100,000; Full time

Job summary

Bajaj finance limited in India is seeking a Branch Manager to oversee operations, profitability and customer engagement at the Yavatmal district branch. The role focuses on growing gold loan business, field marketing, and ensuring compliance with company policies.

The ideal candidate has 4-7 years of relevant experience, with a background in gold loan products and strong communication skills. This is a branch-level leadership role requiring hands-on mentorship and reporting.

Qualifications

• 4-7 years of relevant experience required.
• Bachelors Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Oversee branch operations, performance & profitability.
• Drive field-marketing activities to boost brand visibility.
• Plan and monitor branch and field marketing to ensure healthy lead pipeline and growth.
• Engage customers for new acquisitions and retention.
• Valuation and appraisal of pledged gold ornaments per policy and audit standards.
• Joint custodian of the Vault for safekeeping of pledged securities.
• Keep NPAs in check through follow-ups for interest collections.
• Hire, coach, mentor and train employees with timely feedback.
• Prepare branch reports and take actions for business growth.
• Increase Gold Loan business and third-party products like NCDs and Gold Coins.

Skills

Communication skills

Customer service

Education

Bachelor's Degree or Post-graduation

Job description

Job Purpose

This position is open with Bajaj finance limited

Duties and Responsibilities

• Responsible for overall branch operations,performance & profitability of the branch.
• Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility
• Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth
• Focus on customer engagement for new customer acquisitions & retainment of old customers
• Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance
• Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections
• Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance
• Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch
• Increase Gold Loan business, plus various other third-party products i.e., NCD''s, Gold Coins sale etc.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Responsible for correct valuation & maintenance of 100% process compliance at branch.
• Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance.

Required Qualifications and Experience

Education & Skill Qualifications:

• 4-7 years of relevant experience required.
• Bachelors Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.