Branch Manager - GL West

Bajaj Finserv Limited; Pathankot; On-site; INR 400,000 - 650,000; Full time

Benefits offered by this job

Branch incentives

Performance bonus

Job summary

Bajaj Finserv Limited in Pathankot is seeking an experienced professional to lead branch operations and drive performance and profitability. You will participate in field-marketing activities, ensure a healthy lead pipeline, and focus on customer engagement for new acquisitions and retention.

The role requires 4-7 years of relevant experience, with preference for gold loan banking or client service backgrounds, and strong communication skills.

Qualifications

• 4-7 years of relevant experience required.
• Bachelors Degree/Post-graduation Degree preferred.
• Gold loan banking or client service experience preferred.
• Strong written and verbal communication skills.

Responsibilities

• Oversee branch operations and profitability.
• Drive field marketing for financial products and team collaboration.
• Plan and monitor field activities to ensure healthy lead pipeline.
• Engage customers for new acquisitions and retention of existing clients.
• Ensure accurate valuation of pledged gold and maintain policy compliance.
• Safekeeping of pledged securities and vault custody responsibility.
• Maintain NPAs through proactive follow-ups and collections.
• Mentor and train staff, provide timely performance feedback.
• Prepare branch performance reports and drive business growth.
• Grow gold loan business and related third-party products.

Skills

Branch operations

Customer engagement

Field marketing

Team mentoring

Communication skills

Education

Bachelor's degree

Postgraduate degree

Job description

Job Summary

This position is open with Bajaj finance limited

Duties and Responsibilities

• Responsible for overall branch operations,performance profitability of the branch.
• Drive participate in field-marketing activities of various financial products along with the team to improve brand visibility
• Plan,conduct monitor the branch field level marketing activities to ensure health pipeline of leads resulting into business conversion branch growth
• Focus on customer engagement for new customer acquisitions retainment of old customers
• Conducting error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance
• Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch
• Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Responsible for correct valuation maintenance of 100% process compliance at branch.
• Manage error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance.

Required Qualifications and Experience

Education Skill Qualifications:

• 4-7 years of relevant experience required.
• Bachelors Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.