Branch Manager - GL North West

Bajaj Finserv Limited; Kota Khurd; On-site; INR 600,000 - 800,000; Full time

Job summary

Bajaj Finserv Limited is seeking a committed Branch Operations professional to manage day-to-day functions in Kota, Rajasthan. You will drive profitability, supervise field-marketing for gold loan products, and ensure compliant valuation of pledged gold with strict adherence to policy.

Ideal candidates have 4–7 years of relevant experience, strong communication skills, and a background in gold loan banking or related fields.

Qualifications

• 4-7 years of relevant experience.
• Bachelor's Degree/Post-graduation Degree preferred.
• Experience in gold loan banking or related fields preferred.
• Clear and concise written and verbal communication skills.

Responsibilities

• Oversee overall branch operations and profitability.
• Drive field-marketing activities to improve brand visibility and product uptake.
• Plan and monitor branch field activities to maintain a healthy lead pipeline.
• Engage with customers for new acquisitions and retention of existing customers.
• Ensure compliant valuation of pledged gold and maintain audit readiness.
• Safeguard pledged securities and manage vault custody as per policy.
• Maintain NPAs through proactive follow-ups and collections.
• Hire, coach, and train staff, providing timely performance feedback.

Skills

Communication skills

Leadership

Team management

Planning

Education

Bachelor's Degree or higher

Job description

Job Purpose

This position is open with Bajaj finance limited

Duties and Responsibilities

• Responsible for overall branch operations,performance profitability of the branch.
• Drive participate in field-marketing activities of various financial products along with the team to improve brand visibility
• Plan,conduct monitor the branch field level marketing activities to ensure health pipeline of leads resulting into business conversion branch growth
• Focus on customer engagement for new customer acquisitions retainment of old customers
• Conducting error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance
• Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch
• Increase Gold Loan business, plus various other third-party products i.e., NCD''s, Gold Coins sale etc.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Responsible for correct valuation maintenance of 100% process compliance at branch.
• Manage error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance.

Required Qualifications and Experience

Education Skill Qualifications:

• 4-7 years of relevant experience required.
• Bachelors Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.