Branch Manager - GL West

Bajaj Finserv Limited; Nashik District; On-site; INR 500,000 - 700,000; Full time

Job summary

Bajaj Finance Limited is seeking a branch operations professional to manage overall branch performance and customer engagement in the Nashik district. The role emphasizes lead generation, product marketing, and meticulous asset valuation of pledged gold.

The candidate should bring 4–7 years of relevant experience, with a background in gold loan banking and strong communication skills to drive team performance and customer service excellence.

Qualifications

• Minimum 4 years of relevant experience.
• Bachelor's degree or higher preferred.
• Gold loan banking experience preferred.
• Clear and concise written and verbal communication skills.

Responsibilities

• Oversee branch operations and profitability.
• Drive field-marketing activities to boost brand visibility.
• Plan and monitor field activities to maintain healthy lead pipeline.
• Engage customers for acquisition and retention.
• Appraise gold ornaments for pledged collateral per policy.
• Safeguard pledged securities as vault custodian.
• Maintain low NPAs through diligent follow-ups on payments.
• Hire, coach, and train staff with timely feedback.

Skills

Gold loan banking

Client service

Communication

Team management

Mentoring

Education

Bachelor's degree

Post-graduate degree

Job description

Job Summary

This position is open with Bajaj Finance Limited.

Responsibilities

• Responsible for overall branch operations,performance profitability of the branch.
• Drive participate in field-marketing activities of various financial products along with the team to improve brand visibility
• Plan,conduct monitor the branch field level marketing activities to ensure health pipeline of leads resulting into business conversion branch growth
• Focus on customer engagement for new customer acquisitions retainment of old customers
• Conducting error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance
• Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance

Required Qualifications and Experience

• 4-7 years of relevant experience required.
• Bachelor's Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.