Branch Manager - GL West

Bajaj Finance; Amreli, Munger; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Bajaj finance limited invites applications for a Branch Manager role in Gujarat. The incumbent will oversee daily branch operations, drive field marketing for financial products, and ensure a healthy lead-to-sales pipeline.

You will engage customers for new acquisitions while retaining existing clients and maintain strict compliance in gold ornament valuations. The role requires 4–7 years of relevant experience, with a Bachelor’s or Postgraduate degree preferred.

Qualifications

• 4-7 years of relevant experience required.
• Bachelor's Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Oversee branch operations and profitability.
• Drive field-marketing activities to improve brand visibility.
• Plan and monitor branch field marketing to maintain healthy lead pipeline and growth.
• Engage customers for new acquisitions and retention.
• Perform error-free valuation of pledged gold ornaments and ensure compliance.
• Safekeep pledged securities as joint custodian of the vault.
• Control NPAs through follow-ups on interest collections.
• Plan for smooth branch functioning and team cohesiveness.
• Hire, coach, mentor, and train employees with timely feedback.
• Maintain branch performance reports and act on growth opportunities.
• Increase Gold Loan business and cross-sell products like NCDs and Gold Coins.
• Ensure 100% process compliance in valuation at the branch.
• Manage valuation of gold ornaments with weight and purity assessment.

Skills

Gold loan banking experience

Customer service

Team coaching

Education

Bachelor's degree

Postgraduate degree

Job description

Job Purpose

This position is open with Bajaj finance limited

Duties and Responsibilities

• Responsible for overall branch operations,performance profitability of the branch.
• Drive participate in field-marketing activities of various financial products along with the team to improve brand visibility
• Plan,conduct monitor the branch field level marketing activities to ensure health pipeline of leads resulting into business conversion branch growth
• Focus on customer engagement for new customer acquisitions retainment of old customers
• Conducting error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance
• Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch
• Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Responsible for correct valuation maintenance of 100% process compliance at branch.
• Manage error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance.

Required Qualifications and Experience

• Education Skill Qualifications: 4-7 years of relevant experience required.
• Bachelor's Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.