Branch Manager - GL West

Bajaj Finance; Dehradun, Shimla district; On-site; INR 600,000 - 900,000; Full time

Job summary

Bajaj Finserv Limited seeks a branch-focused professional to manage overall operations and profitability at the Dehradun branch. The role drives field-marketing, customer engagement, and new business from gold loan products while ensuring policy compliance and accurate gold valuation.

The ideal candidate has 4-7 years in gold loan banking or related services, with strong communication skills and a degree in a relevant field.

Qualifications

• 4-7 years of relevant experience required.
• Bachelor's Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Oversee overall branch operations and drive profitability.
• Lead field-marketing activities to improve brand visibility and lead pipeline.
• Plan and monitor branch field marketing to ensure healthy leads and business conversion.
• Focus on customer engagement for new acquisitions and retention of existing customers.
• Ensure accurate valuation and weight/purity assessment of pledged gold per policy and audit requirements.
• Safeguard pledged securities as per company policies and manage vault custody.

Skills

Branch operations

Gold loan products

Team leadership

Customer engagement

Education

Bachelor's degree / Post-graduate

Job description

Job Summary

This position is open with Bajaj finance limited

Responsibilities

• Responsible for overall branch operations,performance profitability of the branch.
• Drive participate in field-marketing activities of various financial products along with the team to improve brand visibility
• Plan,conduct monitor the branch field level marketing activities to ensure health pipeline of leads resulting into business conversion branch growth
• Focus on customer engagement for new customer acquisitions retainment of old customers
• Conducting error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance
• Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch
• Increase Gold Loan business, plus various other third-party products i.e., NCD''s, Gold Coins sale etc.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Responsible for correct valuation maintenance of 100% process compliance at branch.
• Manage error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance.

Required Qualifications and Experience

Education Skill Qualifications:

• 4-7 years of relevant experience required.
• Bachelors Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.