Branch Manager - GL North West

Bajaj Finserv Limited; Mathura; Presencial; INR 600 000 - 850 000; Tempo integral

Resumo da oferta

Bajaj Finserv Limited is seeking a Branch Operations professional with 4-7 years of gold loan banking experience. The role focuses on managing branch operations, driving field marketing, and ensuring compliance in gold valuation and asset custody.

The position emphasizes coaching staff, enhancing customer acquisition and retention, and expanding gold loan and related product lines. Strong communication is essential.

Qualificações

• 4-7 years of relevant experience required.
• Bachelors or higher degree preferred.
• Experience in gold loan banking, management or client service preferred.
• Clear and concise written and verbal communication skills.

Responsabilidades

• Oversee branch operations and profitability.
• Drive field-marketing for financial products and brand visibility.
• Plan and monitor branch marketing activities to ensure lead health.
• Engage customers for new acquisitions and retain existing customers.
• Ensure accurate valuation of pledged gold and maintain compliance.
• Safeguard pledged securities and manage NPAs through follow-ups.
• Coach, mentor and train branch staff; provide performance feedback.
• Prepare reports and drive growth initiatives for the branch.
• Expand gold loan business and other third-party products.

Formação académica

Bachelor's Degree or Post-graduation Degree

Written and verbal communication skills

Gold loan banking/management or client service experience

Descrição da oferta de emprego

Job Purpose

This position is open with Bajaj finance limited

Duties and Responsibilities

• Responsible for overall branch operations,performance profitability of the branch.
• Drive participate in field-marketing activities of various financial products along with the team to improve brand visibility
• Plan,conduct monitor the branch field level marketing activities to ensure health pipeline of leads resulting into business conversion branch growth
• Focus on customer engagement for new customer acquisitions retainment of old customers
• Conducting error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance
• Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch
• Increase Gold Loan business, plus various other third-party products i.e., NCD''s, Gold Coins sale etc.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Responsible for correct valuation maintenance of 100% process compliance at branch.
• Manage error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance

Required Qualifications and Experience

Education Skill Qualifications:

• 4-7 years of relevant experience required.
• Bachelors Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.