Branch Manager - GL East

Bajaj Finserv Limited; Dakshin Dinajpur; Sur place; INR 600 000 - 950 000; Plein temps

Résumé du poste

Bajaj Finance Limited in Dakshin Dinajpur invites an experienced branch manager to oversee operations and drive profitability. You will lead field marketing, ensure compliance, manage vault activities and supervise staff to ensure smooth branch performance.

The role emphasizes customer engagement, growth of gold loan business, and expansion of related product sales while maintaining strict process controls and reporting requirements.

Qualifications

• 4-7 years of relevant experience required.
• Bachelor's degree or higher preferred.
• Experience in gold loan banking and branch management preferred.
• Strong written and verbal communication skills.

Responsabilités

• Oversee branch operations and profitability.
• Lead field-marketing activities to boost brand visibility.
• Plan and monitor branch field activities to maintain healthy leads for conversion.
• Engage customers for new acquisitions and retention.
• Ensure accurate valuation of pledged gold per policy and compliance.
• Safekeeping of pledged securities as vault custodian.
• Maintain NPAs with follow-ups for interest collections.
• Coach and train staff with timely feedback.
• Prepare reports and drive branch growth.
• Increase gold loan and other product sales (e.g., NCDs, coins).
• Ensure 100% process compliance in valuation.

Connaissances

Customer engagement

Field marketing

Team leadership

Communication skills

Branch operations

Gold loan knowledge

Compliance awareness

Formation

Bachelor's degree

Postgraduate degree

Description du poste

Job Summary

This position is open with Bajaj Finance Limited

Responsibilities

• Responsible for overall branch operations, performance profitability of the branch.


• Drive participate in field-marketing activities of various financial products along with the team to improve brand visibility


• Plan,conduct monitor the branch field level marketing activities to ensure health pipeline of leads resulting into business conversion branch growth


• Focus on customer engagement for new customer acquisitions retainment of old customers


• Conducting error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance


• Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies


• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections


• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.


• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance


• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch


• Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc.


• Responsible for correct valuation maintenance of 100% process compliance at branch.

Required Qualifications and Experience

Education Skill Qualifications:

• 4-7 years of relevant experience required.


• Bachelor's Degree/Post-graduation Degree preferred.


• Previous experience in gold loan banking, gold loan products, management or client service preferred.


• Consistently demonstrates clear and concise written and verbal communication skills.