Branch Manager

Incred; Padra; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Incred is seeking a Branch Manager in India to oversee daily branch operations, drive sales performance and lead a team of sales professionals with a focus on mortgage loans and secured products. The role emphasizes policy compliance and outstanding customer service.

The ideal candidate has 5-10 years in NBFC finance, proven leadership, and a track record of revenue growth through cross-selling and relationship management.

Qualifications

• 5-10 years of experience in finance industry (NBFC) in a Branch Manager or similar role.
• Strong understanding of mortgage loans (LAP) and secured loan products.
• Proven track record in leading teams to improve performance.

Responsibilities

• Manage daily operations of the branch, ensuring efficient use of resources and meeting sales targets.
• Lead a team of sales professionals, guiding product knowledge, customer service and compliance.
• Develop and implement revenue growth strategies through marketing, cross-selling and client relationship building.
• Ensure adherence to company policies and regulatory requirements while maintaining high customer satisfaction.

Skills

Team leadership

Sales target achievement

Product knowledge

Customer service

Compliance

Job description

Roles and Responsibilities :

• Manage daily operations of the branch office, ensuring efficient use of resources and meeting sales targets.
• Lead a team of sales professionals to achieve individual and collective goals, providing guidance on product knowledge, customer service, and compliance.
• Develop and implement strategies to increase revenue growth through effective marketing campaigns, cross-selling opportunities, and relationship building with existing clients.
• Ensure adherence to company policies, procedures, and regulatory requirements while maintaining high levels of customer satisfaction.

Job Requirements :

• 5-10 years' experience in finance industry - NBFC as Branch Manager or similar role.
• Strong understanding of mortgage loans (LAP) and secured loan products.
• Proven track record in managing teams effectively for improved performance results.