Billing Operations Executive

Keka Technologies Private Limited; Bengaluru; On-site; INR 420,000 - 700,000; Full time

Job summary

Keka Technologies Private Limited is seeking a Billing Operations Executive in Bengaluru to manage end-to-end invoicing, submission, and collections. You will ensure invoices are accurate, GST-compliant, and timely, coordinating with Sales, Account Managers, and Product teams to resolve billing issues.

The role emphasizes attention to detail, cross-functional collaboration, and process-driven operations within a SaaS/Services context.

Qualifications

• Billing experience with end-to-end invoicing and collections.
• Understanding of GST and tax compliance.
• Attention to detail and stakeholder coordination.
• Experience in SaaS, consulting or services industries is preferred.

Responsibilities

• Generate customer invoices accurately and on time.
• Validate supporting documents before billing.
• Verify pricing, taxes, discounts and approvals.
• Process recurring and milestone-based billing.
• Prepare debit notes and credit notes.
• Ensure GST-compliant invoicing.
• Coordinate invoice revisions with customers.
• Share invoice copies and supporting documents with customers.
• Support customer onboarding for billing.
• Support collections follow-up.
• Partner with Account Managers, Product teams, and Accounts Receivable to resolve billing exceptions.
• Identify uninvoiced transactions and monitor pending billings.

Skills

Invoicing

GST

Attention to detail

Stakeholder coordination

Process orientation

Education

B.Com / M.Com / MBA Finance

Job description

Reporting to: Senior Manager - Order to Cash

About the Role

The Billing Operations Executive will manage end-to-end customer invoicing, submission and collections for a cohort. The role ensures invoices are accurate, compliant, timely, and aligned with customer contracts while partnering closely with Sales and Account Managers.

Key Responsibilities

Billing Operations

• Generate customer invoices accurately and on time.
• Validate supporting documents before billing.
• Verify pricing, taxes, discounts and approvals.
• Process recurring and milestone-based billing.
• Prepare debit notes and credit notes.
• Ensure GST-compliant invoicing.

Review

• Customer contracts
• Purchase Orders
• Work Orders
• Billing milestones
• Rate cards

Ensure no billing errors prior to invoice generation.

Customer Coordination

• Coordinate invoice revisions where required.
• Share invoice copies and supporting documents.
• Support customer onboarding for billing.
• Support in collections follow up

Internal Coordination

Partner with:

• Account Managers
• Product teams
• Accounts Receivable

to resolve billing exceptions.

Revenue Support

• Identify uninvoiced transactions.
• Monitor pending billings.
• Ensure all completed services are invoiced.

Compliance

• Contracts
• Approvals
• Audit requests

Skills Required

• Strong understanding of invoicing
• Knowledge of GST
• Excellent attention to detail
• Ability to coordinate with multiple stakeholders
• Strong process orientation

Preferred Qualifications

• B.Com / M.Com / MBA Finance
• 2-5 years of billing or finance operations experience
• Experience in SaaS, consulting or services industry preferred