Billing Operations Executive

Signzy; Bengaluru; On-site; INR 550,000 - 750,000; Full time

Job summary

Signzy Bengaluru is seeking a Billing Operations Executive responsible for end-to-end customer invoicing, submission and collections. You will ensure invoices are accurate, compliant with GST, timely, and aligned with customer contracts while partnering with Sales and Account Managers.

You will validate documentation, review contracts and milestones, coordinate with multiple teams, and support in collections. This role requires attention to detail and strong process discipline.

Qualifications

• Strong understanding of invoicing processes.
• Knowledge of GST and tax compliance.
• Excellent attention to detail and accuracy.
• Ability to coordinate with multiple stakeholders.
• Strong process orientation and documentation.

Responsibilities

• Generate customer invoices accurately and on time.
• Validate supporting documents before billing.
• Verify pricing, taxes, discounts and approvals.
• Process recurring and milestone-based billing.
• Prepare debit notes and credit notes.
• Ensure GST-compliant invoicing.
• Review customer contracts, POs, work orders, billing milestones and rate cards.
• Ensure no billing errors prior to invoice generation.
• Coordinate invoice revisions and share copies with customers.
• Assist onboarding for billing and support collections follow-up.
• Collaborate with Account Managers, product teams and AR to resolve billing exceptions.
• Identify uninvoiced transactions and monitor pending billings.
• Ensure all completed services are invoiced and documented.
• Support audit requests and contract approvals.

Skills

Invoicing

GST

Attention to detail

Stakeholder coordination

Process orientation

Education

B.Com

M.Com

MBA Finance

Job description

Reporting to: Senior Manager - Order to Cash

About the Role

The Billing Operations Executive will manage end-to-end customer invoicing, submission and collections for a cohort. The role ensures invoices are accurate, compliant, timely, and aligned with customer contracts while partnering closely with Sales and Account Managers.

Key Responsibilities

Billing Operations

• Generate customer invoices accurately and on time.
• Validate supporting documents before billing.
• Verify pricing, taxes, discounts and approvals.
• Process recurring and milestone-based billing.
• Prepare debit notes and credit notes.
• Ensure GST-compliant invoicing.

Review

• Customer contracts
• Purchase Orders
• Work Orders
• Billing milestones
• Rate cards

Ensure no billing errors prior to invoice generation.

Customer Coordination

• Coordinate invoice revisions where required.
• Share invoice copies and supporting documents.
• Support customer onboarding for billing.
• Support in collections follow up

Internal Coordination

Partner with:

• Account Managers
• Product teams
• Accounts Receivable

to resolve billing exceptions.

Revenue Support

• Identify uninvoiced transactions.
• Monitor pending billings.
• Ensure all completed services are invoiced.

Compliance

• Contracts
• Approvals
• Audit requests

Skills Required

• Strong understanding of invoicing
• Knowledge of GST
• Excellent attention to detail
• Ability to coordinate with multiple stakeholders
• Strong process orientation

Preferred Qualifications

• B.Com / M.Com / MBA Finance
• 2-5 years of billing or finance operations experience
• Experience in SaaS, consulting or services industry preferred